Question # 1 An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.) A. capf on Cisco Unified CMB. cup-xmpp on IM&P
C. callmanager on Cisco Unified CM
D. tomcat on Cisco Unified CM
E. cup on IM&P
Click for Answer
B. cup-xmpp on IM&P
D. tomcat on Cisco Unified CM
Question # 2 The calendaring integration on the Cisco IM and Presence server has not been functioning, which results in the “in a meeting” status not working in Cisco Jabber. Which service log should the engineer use to troubleshoot this issue?
A. Cisco XCP Connection Manager
B. Cisco Jabber Problem Report
C. Cisco Presence Engine
D. Cisco SIP Proxy
Click for Answer
B. Cisco Jabber Problem Report
Question # 3 Which DNS record is used for on-premises service by Jabber clients?
A. _collab-edge._tcp. SRV record
B. _cisco-uds._tls. SRV record
C. _cisco-uds._tcp. SRV record
D. A record
Click for Answer
C. _cisco-uds._tcp. SRV record
Question # 4 An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters? A. Connection Digital Networking Replication Agent
B. Connection Digital Networking Service
C. Connection Digital Networking Replication Service
D. Connection Digital Networking Agent
Click for Answer
A. Connection Digital Networking Replication Agent
Question # 5 An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue? A. Assign the user to a different Presence Redundancy Group.
B. Restart the XCP Router service.
C. Set the Owner ID on the users desk phone.
D. Associate the user to the line on the Directory Number Configuration page.
Click for Answer
D. Associate the user to the line on the Directory Number Configuration page.
Question # 6 Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.) A. Connection IMAP Server
B. Connection Mailbox Sync
C. Connection Notifier
D. Connection Message Transfer Agent
E. Connection Conversation Manager
Click for Answer
C. Connection Notifier
E. Connection Conversation Manager
Question # 7 Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue? A. A proper service profile is not configured on Cisco Unified Communications Manager.B. The voicemail users are not configured in the Cisco Unity Connection server.C. The web application voicemail password is set “User Must Change at Next Sign-in”.D. The voicemail password is not set for all users.
Click for Answer
C. The web application voicemail password is set “User Must Change at Next Sign-in”.
Question # 8 A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call? A. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S
B. Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
C. Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
D. Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S
Click for Answer
A. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S
Answer Description Explanation :
This option is the correct way to find information about packet loss, jitter, and codecs in use in the Webex App for Windows during a call. The Settings menu allows users to access various options and preferences for the Webex App, including the Status option. The Status option shows the current network status and quality of service for the app. Users can press Diagnostics or use the keyboard shortcut Ctrl+Shift+Alt+S to open a detailed report of the call statistics, including packet loss, jitter, and codecs in use for audio and video.
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