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33810X Practice Questions

Question # 1

The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?

A.

MAC Address

B.

Host ID

C.

IP Address

D.

Customer name



A.

MAC Address



Question # 2

A design specialist has scheduled his first discovery conversation with a customer.
Which three factors would the specialist be able to address with the customer? (Choose three.)

A.

Uncertainty

B.

Fear

C.

Doubt

D.

Anxiety

E.

Worry



B.

Fear


C.

Doubt


E.

Worry



Question # 3

During the discovery conversation with South Travel Stores, they said they want to leave a chat message for the experts if they are not available. Which component would the sales person offer South Travel Stores?

A.

Co-browse Snap-In

B.

Multimedia Messaging

C.

Messaging (AAM)

D.

Context Store Snap-In



D.

Context Store Snap-In



Question # 4

A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected. Which additional information is also needed?

A.

The salaries of the executives In the meeting

B.

The design diagram for discussion with customer

C.

The Avaya solutions and services Avaya could offer

D.

The model numbers of the existing contact center equipment



D.

The model numbers of the existing contact center equipment



Question # 5

A customer wants a solution to minimize IT overhead costs and thick clients. Which Avaya application would you recommend to solve this business challenge?

A.

Avaya IX™ Workforce Engagement

B.

Avaya Control Manager

C.

Avaya IX™ Workspaces

D.

Avaya Breeze® Platform



D.

Avaya Breeze® Platform



Question # 6

Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?

A.

Avaya technical staff

B.

Avaya Development team

C.

Avaya Support

D.

Avaya Professional Services



B.

Avaya Development team



Question # 7

The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?

A.

IP address

B.

MAC address

C.

Host ID

D.

Customer name



D.

Customer name



Question # 8

Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)

A.

Standby License Manager

B.

Local WebLM license file

C.

Remote WebLM server

D.

Remote license file



A.

Standby License Manager


B.

Local WebLM license file



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Avaya 33810X Exam Dumps

Exam Name: Avaya Aura Contact Center Solution Design
Certification Name: ACDS-3381

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  • Total Questions: 48
  • Last Updation Date: 16-Jan-2025

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