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7492X Practice Questions

Question # 1

What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?

A.

The trunk group must be H.323.

B.

The FRL settings do not apply to HSR.

C.

Set TSC to y and set CA-TSC to "as needed".

D.

The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.



D.

The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.



Question # 2

A customer using the TTrace tool wants the TTrace system to send an email when the system logs a particular type of alarm on the TTRace server.
Which TTrace tool will accomplish this?

A.

TTrace Config

B.

TTrace Server

C.

TTrace Console

D.

TTrace Log2Zip



A.

TTrace Config



Question # 3

A call center is set up to use Look Ahead Interflow (LAI) to distribute calls to multiple centers. To reduce costs, you implement Network Call Redirection (NCR).
Which command in the vector would invoke NCR when using LAI?

A.

route-to number 9112920414 with cov y if unconditionally

B.

route-to number 112920414 with cov n if unconditionally

C.

route-to number r112920414 with cov n if unconditionally

D.

route-to number *r112920414 with cov n if unconditionally



C.

route-to number r112920414 with cov n if unconditionally



Question # 4

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)

A.

list trace VDN

B.

list trace vector

C.

display events

D.

list trace station



B.

list trace vector


D.

list trace station



Question # 5

Refer to the exhibit

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?

A.

876549432

B.

3876

C.

9432

D.

87654



A.

876549432



Question # 6

A customer using the TTrace tool wants to see a list of services that have been configured, and also select their respective logging levels.
Which TTrace tool will accomplish this?

A.

TTrace Log2Zip

B.

TTrace Configuration

C.

TTrace Server

D.

TTrace Console



C.

TTrace Server



Question # 7

Whatare two call vectoring command failures for"adjunct routing"? (Choose two.)

A.

The VDN's COR does not permit routing to the adjuncts applied destination.

B.

The specified agent Is not logged into the specified split tor a direct agent call.

C.

The VDN's COS-group does not have Console Permission set to y.

D.

The CTI link can be any Identifier.



B.

The specified agent Is not logged into the specified split tor a direct agent call.


D.

The CTI link can be any Identifier.



Question # 8

A customer has calls coming Into theircontact center constantly. They do not want their customers to be waiting long beforetheir call is answered, even ifIt is answered at a different site.
Which two features should be used in the vectors to ensure that all calls are answered tn a timely fashion? (Choose two.)

A.

Network Call Redirection

B.

Look-ahead Interflow

C.

Virtual Outflow

D.

Enhanced Look-ahead Interflow



A.

Network Call Redirection


C.

Virtual Outflow



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Avaya 7492X Exam Dumps

Exam Name: Avaya Aura® Call Center Elite Support
Certification Name: ACSS-7492

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  • Total Questions: 83
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