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7492X Practice Questions

Question # 1

A Call Center Elite installation handles approximately 50 calls per hour using 30 agents. You want to expand the Elite installation to double the capacity of calls with 20 agents in another city. Which type of installation should you use when installing a remote Call Center Elite instance?
A. Use quick installation of all components
B. Use manual installation of all components
C. Use manual installation of a few components
D. It does not matter which installation method you choose

C.
Use manual installation of a few components

Question # 2

What are three advantages of the Avaya Customer Experience Virtualized environment? (Choose three.)
A. Enables capital equipment expenditures
B. Divides up resources among different locations
C. Enables businesses to scale rapidly
D. Lowers operational expenses
E. Requires fewer servers

A.
Enables capital equipment expenditures

D.
Lowers operational expenses

E.
Requires fewer servers

Question # 3

A customer has calls coming Into theircontact center constantly. They do not want their customers to be waiting long beforetheir call is answered, even ifIt is answered at a different site. Which two features should be used in the vectors to ensure that all calls are answered tn a timely fashion? (Choose two.)
A. Network Call Redirection
B. Look-ahead Interflow
C. Virtual Outflow
D. Enhanced Look-ahead Interflow

A.
Network Call Redirection

C.
Virtual Outflow

Question # 4

What are thethree key differences between Enhanced look Ahead Interflow(FLAI) and traditional LAI? (Choose three.)
A. The ELAI uses the interflow-qposvector command.
B. The Call Center calls must be queued to first in LLAI.
C. The ELAI uses route-to number ~r 13035485103.
D. The ELAI Is near first-in-first-out routing.
E. The value of the Interflow-qpos can be set as <=12.

C.
The ELAI uses route-to number ~r 13035485103.

D.
The ELAI Is near first-in-first-out routing.

E.
The value of the Interflow-qpos can be set as <=12.

Question # 5

A call center supervisor is trying to initiate an emergency condition by using FAC. Afterrequired FAC, a busy signal is returned. Which three reasons are causing this problem? (Choose three.)
A. The variable associated with emergency is not defined.
B. The COS-group of the telephone set Console Permission disabled.
C. The COS group of the telephone set has Priority Calling disabled.
D. The FAC Vector Variable(VVl-9) Is not defined.
E. The VDN variable Vl-9 Is not set.

C.
The COS group of the telephone set has Priority Calling disabled.

D.
The FAC Vector Variable(VVl-9) Is not defined.

E.
The VDN variable Vl-9 Is not set.

Question # 6

Whatate threemajor benefits of SLM with EAS? (Choose three.)
A. Can incorporate Business Advocate as an additional feature
B. Less average delay to answer
C. Greater control over providing differentiated service
D. Redundant network coverage
E. Autopilot capability

A.
Can incorporate Business Advocate as an additional feature

B.
Less average delay to answer

D.
Redundant network coverage

Question # 7

Which three server applications can be duplicated to provide a level of redundancy? (Choose three.)
A. Integrated Data Server
B. Application Management Server
C. License Director Server
D. XML Server
E. Media Director

B.
Application Management Server

C.
License Director Server

D.
XML Server

Question # 8

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers. Which command in the vector would invoke NCR using BSR?
A. route-to number 112920414
B. route-t number 11292414
C. reply-best
D. queue-to best

D.
queue-to best

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Avaya 7492X Exam Dumps

Exam Name: Avaya Aura® Call Center Elite Support
Certification Name: ACSS-7492

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Total Questions: 83
Last Updation Date: 17-Feb-2025

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7492X Practice Questions

C.
Use manual installation of a few components

A.
Enables capital equipment expenditures

D.
Lowers operational expenses

E.
Requires fewer servers

A.
Network Call Redirection

C.
Virtual Outflow

C.
The ELAI uses route-to number ~r 13035485103.

D.
The ELAI Is near first-in-first-out routing.

E.
The value of the Interflow-qpos can be set as <=12.

C.
The COS group of the telephone set has Priority Calling disabled.

D.
The FAC Vector Variable(VVl-9) Is not defined.

E.
The VDN variable Vl-9 Is not set.

A.
Can incorporate Business Advocate as an additional feature

B.
Less average delay to answer

D.
Redundant network coverage

B.
Application Management Server

C.
License Director Server

D.
XML Server

D.
queue-to best

Avaya 7492X Exam Dumps

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Why Buy 7492X Exam Dumps From Passin1Day?

7492X Practice Questions

C. Use manual installation of a few components

A. Enables capital equipment expendituresD. Lowers operational expensesE. Requires fewer servers

A. Network Call RedirectionC. Virtual Outflow

C. The ELAI uses route-to number ~r 13035485103.D. The ELAI Is near first-in-first-out routing.E. The value of the Interflow-qpos can be set as <=12.

C. The COS group of the telephone set has Priority Calling disabled.D. The FAC Vector Variable(VVl-9) Is not defined.E. The VDN variable Vl-9 Is not set.

A. Can incorporate Business Advocate as an additional featureB. Less average delay to answerD. Redundant network coverage

B. Application Management ServerC. License Director ServerD. XML Server

D. queue-to best

Avaya 7492X Exam Dumps

PDF Price

Engine Price

PDF + Engine

Up-to-Date

Excellence

Success

Quality

$80

$100

$125

About Us

WE FEEL SATISFIED WHEN YOU GET SATISFIED!

7492X Dumps

What Our Customers Say

Jeff Brown

Mareena Frederick

Ralph Donald

Lilly Solomon

C.
Use manual installation of a few components

A.
Enables capital equipment expenditures

D.
Lowers operational expenses

E.
Requires fewer servers

A.
Network Call Redirection

C.
Virtual Outflow

C.
The ELAI uses route-to number ~r 13035485103.

D.
The ELAI Is near first-in-first-out routing.

E.
The value of the Interflow-qpos can be set as <=12.

C.
The COS group of the telephone set has Priority Calling disabled.

D.
The FAC Vector Variable(VVl-9) Is not defined.

E.
The VDN variable Vl-9 Is not set.

A.
Can incorporate Business Advocate as an additional feature

B.
Less average delay to answer

D.
Redundant network coverage

B.
Application Management Server

C.
License Director Server

D.
XML Server

D.
queue-to best