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ACP-520 Practice Questions

Question # 1
Which statement is true about managed accounts in an organization?
A. They come from verified domains.
B. They must have product access.
C. They come from approved domains.
D. They have verified email addresses.
E. They are all billable users.


A. They come from verified domains.

Explanation:

Managed accounts are accounts with an email address that you have claimed from your verified domain1. Verifying a domain proves that you own it and allows you to manage the accounts associated with it2. Managed accounts do not necessarily have product access, verified email addresses, or billable status.

References:

What are managed accounts?
Verify a domain to manage accounts

Question # 2
You added your domain "acme.com" to user access settings to make onboarding easier for all your employees to all your organization's products. You asked employee Frank to test the configuration and he was able to access Confluence but not Jira Software. Identify the cause of the problem.
A. Frank's access to Jira Software has been suspended.
B. Jira Software invitation link is disabled.
C. Any domain has been deleted.
D. User invites for Jira Software is set to None.
E. On the Edit domain page, Jira Software product role is set to None.


E. On the Edit domain page, Jira Software product role is set to None.

Explanation:

When you add a domain to user access settings, you can specify the default product role for each product in your organization. This determines the level of access that users with verified email addresses from that domain will have when they join your site. If you set the product role to None, users will not have access to that product unless you manually grant them access later.

References

Specify how users get site access User access settings

Question # 3
Laura went to Add People from within Jira. She chose to invite Arjun to join Jira Software and Jira Service Management. Arjun was able to join one of the products immediately but needed admin approval for the other. What accounts for this difference?
A. The "Invite anyone" setting is configured for one of the products but not the other.
B. Laura is a Jira admin for one of the products but not the other.
C. Laura's email address is unverified in one of the products but not the other.
D. Laura is on the same site as one of the products but not the other.
E. Arjun's email address is unverified in one of the products but not the other.


A. The "Invite anyone" setting is configured for one of the products but not the other.

Explanation:

The “Invite anyone” setting allows users to invite anyone to join a product without admin approval. If this setting is enabled for one product but not the other, then Arjun can join the former product immediately but will need admin approval for the latter product.

References

Invite anyone to your site Specify how users get site access

Question # 4
You went to the Jira Software product pricing page in order to sign up for a new Atlassian site. Which statement is true?

A. You must be logged into an Atlassian account.
B. You must use an email address from a non-public domain.
C. You must enter billing information.
D. You must already have an empty Atlassian organization.
E. You must enter payment details.


B. You must use an email address from a non-public domain.

Explanation:

When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by clicking the Try it free button. You will be asked to enter your email address and choose a site name and URL. However, you must use an email address from a non-public domain, such as your company or organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo, because they are not allowed for security reasons12

References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains

Question # 5
A new access request was just made by Beth. She requested that Drew be granted access to Jira Software. Which statement is definitely true?

A. Beth has the Product admin role for Jira Software.
B. Beth has the User role for Jira Software.
C. Drew is an existing user on the site.
D. Drew is a new user on the site.
E. Drew's email address is verified.


E. Drew's email address is verified.

Explanation:

The only statement that is definitely true is that Drew’s email address is verified. This is because product access requests must be made by a user with a verified email address and Atlassian account1 The other statements are not necessarily true, as they depend on other factors, such as the roles and permissions of Beth and Drew, the existing users on the site, and the self-signup settings2

References = Approve or deny product access requests, Manage product access

Question # 6
Holly just signed up for a new Confluence Cloud site. What was definitely created along with the site?

A. two products
B. two user accounts
C. two approved domains
D. two groups
E. two sandboxes


D. two groups

Explanation:

When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the site. These are the default groups for Confluence: confluence-users and site-admins. The confluence-users group grants access to Confluence and allows users to create and edit pages. The site-admins group grants administrative privileges for Confluence and allows users to manage global settings, templates, permissions, and more12

References = Manage product access, Manage groups

Question # 7
You just created a sandbox for Jira Service Management and copied data from production. Which statement is definitely true?
A. Project admins from production can administer the same projects in the sandbox.
B. Attachments are downloadable from the sandbox.
C. Agents from production can log into the same projects in the sandbox.
D. Comments are visible in the sandbox.
E. Customers from production can log into the same portals in the sandbox.


A. Project admins from production can administer the same projects in the sandbox.

Explanation:

When you copy data from production to a sandbox, the user permissions and groups are also copied. This means that project admins from production can access and manage the same projects in the sandbox. However, customers and agents from production cannot log into the same portals or projects in the sandbox, because we disable app links, external email notifications, and integrations with Bitbucket and Slack. Attachments and comments are also not copied to the sandbox, unless you choose to copy with media files.

References = Manage product sandboxes, Copy data to sandbox

Question # 8
Victor performed the following task. He revoked a global permission that allows users to create personal spaces, by removing all the groups from that permission. What admin privileges does Victor definitely have?
A. site admin
B. Product admin role for Confluence
C. Org admin role
D. Product admin role for Jira Administration
E. space admin role


A. site admin


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Exam Name: Atlassian Cloud Organization Admin Certification
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