Question # 1 Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views; they are able to find the deal records via a search. What options should the administrator adjust to fully restrict access? A. Record setting and search indexB. Permissions and tab visibilityC. App permissions and search termsD. Page layouts and field- level security
Click for Answer
B. Permissions and tab visibility
Answer Description
The best option for restricting access to deal records entirely would be to adjust Permissions and tab visibility.
Here’s why:
Permissions: The service team likely still has access to the deal records through either object-level permissions (View All or Read permissions on the Deal object) or sharing rules. By removing or adjusting these permissions, you can prevent the team from accessing deal records entirely.
Tab visibility: If the Deal tab is visible, the users may still have access to search and find these records, even if they don't have direct access via list views. Adjusting the tab visibility can help hide it from their search.
Other options:
Record setting and search index: Adjusting record settings or search index wouldn't fully restrict access; this is more about improving search efficiency, not controlling access.
App permissions and search terms: App permissions focus on which apps users can access, not object-level record restrictions, and search terms don’t control record access.
Page layouts and field-level security: These control how data is displayed or hidden within records but don’t prevent access to the records themselves.
Therefore, adjusting Permissions and tab visibility is the correct approach to fully restrict access to deal records for the service team.
Question # 2 The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement?
A. Uncheck grant access using Hierarchies.
B. Define a criteria-based sharing rules.
C. Set the default external access to private.
D. Configure an owner-based sharing rules.
Click for Answer
A. Uncheck grant access using Hierarchies.
Answer Description Grant access using Hierarchies is a setting that can be used to configure the custom object to meet this requirement. Grant access using Hierarchies determines whether access to records of the custom object is granted through the role hierarchy. If this setting is unchecked, managers are unable to see the feedback records from their staff, unless they are given access by other means, such as sharing rules or manual sharing. References:https://help.salesforce.com/s/articleView?id=sf.security_sharing_owd_ custom_objects.htm&type=5
Question # 3 The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should the administrator configure to remind the reps to contact their top account? A. Use a process email alert on the account.B. Add the email action to the page layout.C. Enable the creation of recurring tasks.D. Create a time-based workflow task.
Click for Answer
C. Enable the creation of recurring tasks.
Question # 4 Theadministrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
A. Roll-Up Summary field
B. Formula field
C. Master-detail field
D. Lookup field
Click for Answer
Answer Description A lookup field is a type of field that allows administrators to create a relationship between two objects by linking records from one object to another object. For example, a lookup field can link an account record to a purchase record by storing the account ID on the purchase record. A lookup field allows users to select an existing record from a pop-up window or create a new record from the same window. References:https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
Question # 5 Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app?
A. Create a custom Lightning App with the action.
B. Modify compact Case page layout to include the action.
C. Include the action in the Salesforce Mobile Navigation menu.
D. Add the Salesforce Mobile and Lightning Experience action to the page layout.
Click for Answer
D. Add the Salesforce Mobile and Lightning Experience action to the page layout.
Answer Description To make a quick action available on the Salesforce mobile app, you need to add it to the Salesforce Mobile and Lightning Experience Actions section of the page layout. You can use the Page Layout Editor to drag and drop the quick action onto the section. References: https://help.salesforce.com/s/articleView?id=sf.actions_in_lex.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_page_layouts.htm&type=5
Question # 6 At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality? (Choose 2 answers) A. Collaboration groups are created automatically for every department.B. Object layouts should be configured to include the groups related list.C. The Add Record action must be configured in the group publisher.D. An administrator needs to create a group to enable record sharing
Click for Answer
B. Object layouts should be configured to include the groups related list.C. The Add Record action must be configured in the group publisher.
Question # 7 Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
A. Hierarchy column
B. Lookup filter
C. Formula field
D. Junction object
Click for Answer
Answer Description A junction object is a type of custom object that allows administrators to create many-to-many relationships between two other objects. A many-to-many relationship means that each record of one object can be related to multiple records of another object, and vice versa. For example, a junction object can represent that a contact can be interested in multiple pieces of merchandise, and a piece of merchandise can be of interest to multiple contacts. A junction object has two master-detail relationships with the two objects it connects. References:https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
Question # 8 Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Which automation solution should an administrator use to implement this request?
A. Quick Action
B. Workflow Rule
C. Flow Builder
D. Outbound Message
Click for Answer
Answer Description Flow Builder allows you tocreate an automated business process that can update records based on certain criteria. You can use a scheduled flow to run once a week and count the number of open cases related to an account. References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm&type=5
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