SanQuest Bank's call centre regularly receives requests from customers for the exact amount required to clear
their loan This is a complicated calculation that is prone to human error. The bank has decided to use Blue
Prism to perform the calculation and is considering amending its front end system OneBase to allow a user to
click a button to request a Loan Consolidation Amount. They plan to communicate with Blue Prism using web
services Consider the two proposed designs:

Here the Blue Process that harvests the data is exposed a web service with the loan settlement figure as an
output. OneBase calls the web service and provides the account number. The Blue Prism process harvests the
data and completes the web service call by providing the loan settlement figure.
Considering Blue Prism best practice which of the following statements is correct?

Consider the following steps for a theoretical manual process
• Check in input folder for any new files.
• If there are no files check again later as files can arrive anytime, and there is no limit to the number of files
that may come.
• Open the next available file
• Take the first case
• Start System X and find the case details.
• If the case can't be found, move to the next one.
• After finding the case in System X. fetch additional case details from System Y.
• Again if the case can't be found, move to the next one
• Analyse all the data to see if System Z should be updated.
• If the data does not meet the requirements, add notes indicating this to Systems X and Y and move to the
next case
• If the data does meet the requirements, update the case in System Z
• Add notes to Systems X and Y and move to the next case.
• At the end of the file, go back and look for another
• Stop checking for new files at 16:00 and finish any remaining cases.
• When all work is complete create a report of the day's exception cases.
• Close down Systems X, Y and Z.
If the volume of incoming cases is such that 1 Resource PC can easily handle the workload, which of the
following steps for an automated solution should be part of the 'Preparation' phase of an automated process?

The status of a Work Queue can be used as a method of recording what work has been done so far on a Work
Queue item
Please consider the following statements:
1. For Ml, to easily see how far an item has been worked
2 To aid manual working of exceptions, providing the Item Status can inform staff what work is still
outstanding on an item that needs manually completing
3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates
have already been performed so that they are not repeated
4 To record the Customer's Surname
Which of the statements are valid reasons for updating a case status?

A process is required for a telecoms company to work cases supplied via a daily Excel file Although the file
will only contain around 1000 rows, the average case time is such that the workload is far too big for one
machine to complete in a day, so the solution has been designed with multiple machines in mind. One machine
will load the work queue while the others wait, then once the queue is ready all machines will work it together.
The requirements state that the input file is machine generated, has a known format is generally clean but may
contain exceptions - rows with an empty cell, partial phone numbers, or accounts that don't exist. What should
the solution do to combat this problem?

Which of the following accurately describes best practice when work is sourced from an application's
workflow system?

VivaBank have an account closure process that can take up to three days to close an account. All requests
within the bank's core system to close an account take place overnight during batch processing. There are two scenarios:

Please select from the statements below the ones you consider to be correct (select 2 responses

It's technically possible for one business object to call another Outside of using utility objects are any of the following valid reasons why you would want to do this?

A retail bank has promoted 2 Blue Prism processes to production
1. Email poller
2 Customer onboarding
3. Direct Debit Cancellations
One instance of the email poller process will run 24/7 feeding work queues for the other two processes.
Three instances of the Customer onboarding process will run between 6am and 11 pm each day on three
separate VMs
One instance of the Direct Debit Cancellations process will run between 6am and 4pm each day on the same
VM as the Email poller process
What is the maximum number of Blue Prism licenses that will be consumed each day?