Question # 1 What should a privacy professional keep in mind when selecting which metrics to collect? A. Metrics should be reported to the public.B. The number of metrics should be limited at first.C. Metrics should reveal strategies for increasing company earnings.D. A variety of metrics should be collected before determining their specific functions.
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B. The number of metrics should be limited at first.
Answer Description Explanation:
A privacy professional should keep in mind that the number of metrics should be limited at first when selecting which metrics to collect. Metrics are quantitative measures that help evaluate the performance and effectiveness of a privacy program. However, collecting too many metrics can be overwhelming, confusing, and costly. Therefore, a privacy professional should start with a few key metrics that are relevant, meaningful, actionable, and aligned with the organization’s privacy goals and priorities. These metrics can be refined and expanded over time as the privacy program matures and evolves. References: [Privacy Metrics], [Measuring Privacy Program Effectiveness]
Question # 2 Which of the following helps build trust with customers and stakeholders? A. Only publish what is legally necessary to reduce your liability.B. Enable customers to view and change their own personal information within a dedicated portal.C. Publish your privacy policy using broad language to ensure all of your organization’s activities are captured.D. Provide a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks.
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D. Provide a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks.
Answer Description Explanation:
Providing a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks helps build trust with customers and stakeholders. A dedicated privacy space is a section on an organization’s website or app that provides clear and transparent information about how the organization processes personal information and respects data subject rights. It can include documents such as: a privacy policy that explains what personal information is collected, why it is collected, how it is used, who it is shared with, and how it is protected; explanatory documents that provide more details or examples of specific processing activities or scenarios; and operation frameworks that describe the procedures and mechanisms for data subject requests, complaints, inquiries, or feedback. A dedicated privacy space can help customers and stakeholders understand the organization’s privacy practices, choices, and values, and enhance their confidence and trust.
References:
CIPM Body of Knowledge (2021), Domain II: Privacy Program Framework, Section A: Privacy Program Framework Components, Subsection 1: Privacy Policies
CIPM Study Guide (2021), Chapter 4: Privacy Program Framework Components, Section 4.1: Privacy Policies
CIPM Textbook (2019), Chapter 4: Privacy Program Framework Components, Section 4.1: Privacy Policies
CIPM Practice Exam (2021), Question 140
Question # 3 Which of the following is NOT a type of privacy program metric? A. Business enablement metrics.B. Data enhancement metrics.C. Value creation metrics.D. Risk-reduction metrics.
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B. Data enhancement metrics.
Answer Description Explanation:
Data enhancement metrics are not a type of privacy program metric because they do not measure the performance, value, or risk of the privacy program. Data enhancement metrics are related to the quality, accuracy, and completeness of the data collected and processed by the organization, which are not directly linked to the privacy program objectives. References: CIPM Body of Knowledge, Domain II: Privacy Program Governance, Section B: Establishing a Privacy Program Framework, Subsection 2: Privacy Program Metrics.
Question # 4 When supporting the business and data privacy program expanding into a new jurisdiction, it is important to do all of the following EXCEPT? A. Identify the stakeholders.B. Appoint a new Privacy Officer (PO) for that jurisdiction.C. Perform an assessment of the laws applicable in that new jurisdiction.D. Consider culture and whether the privacy framework will need to account for changes in culture.
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B. Appoint a new Privacy Officer (PO) for that jurisdiction.
Answer Description Explanation:
When expanding into a new jurisdiction, it is not necessary to appoint a new Privacy Officer (PO) for that jurisdiction, unless the local law requires it. The other options are important steps to ensure compliance with the new jurisdiction’s privacy laws and regulations, as well as to align the privacy program with the business objectives and culture of the new market. References: CIPM Body of Knowledge, Domain I: Privacy Program Governance, Task 1: Establish the privacy program vision and strategy.
Question # 5 Which of the following is the optimum first step to take when creating a Privacy Officer governance model? A. Involve senior leadership.B. Provide flexibility to the General Counsel Office.C. Develop internal partnerships with IT and information security.D. Leverage communications and collaboration with public affairs teams.
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A. Involve senior leadership.
Answer Description Explanation:
The optimum first step to take when creating a Privacy Officer governance model is to involve senior leadership. Senior leadership plays a crucial role in establishing and supporting a privacy program within an organization. They can provide strategic direction, allocate resources, approve policies, endorse initiatives, communicate values, and demonstrate accountability. By involving senior leadership from the beginning, a Privacy Officer can ensure that the privacy program aligns with the organization’s vision, mission, goals, and culture. Senior leadership can also help overcome potential barriers or resistance from other stakeholders by endorsing and promoting the privacy program.
References:
CIPM Body of Knowledge (2021), Domain I: Privacy Program Governance, Section A: Privacy Governance Models, Subsection 1: Privacy Officer Governance Model
CIPM Study Guide (2021), Chapter 2: Privacy Governance Models, Section 2.1: Privacy Officer Governance Model
CIPM Textbook (2019), Chapter 2: Privacy Governance Models, Section 2.1: Privacy Officer Governance Model
CIPM Practice Exam (2021), Question 139
Question # 6 Incipia Corporation just trained the last of its 300 employees on their new privacy policies and procedures.
If Incipia wanted to analyze the effectiveness of the training over the next 6 months, which form of trend analysis should they use? A. Cyclical.B. Irregular.C. Statistical.D. Standard variance.
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C. Statistical.
Answer Description Explanation:
This answer is the best form of trend analysis that Incipia Corporation should use to analyze the effectiveness of the training over the next six months, as it can provide a quantitative and objective way to measure and compare the results and outcomes of the training against predefined criteria or indicators. Statistical trend analysis is a method that involves collecting, analyzing and presenting data using statistical tools and techniques, such as charts, graphs, tables or formulas. Statistical trend analysis can help to identify patterns, changes or correlations in the data over time, as well as to evaluate the performance and impact of the training on the organization’s privacy program and objectives. References: IAPP CIPM Study Guide, page 901; ISO/IEC 27002:2013, section 18.1.3
Question # 7 Which of the following information must be provided by the data controller when complying with GDPR “right to be informed” requirements? A. The purpose of personal data processing.B. The data subject’s right to withdraw consentC. The contact details of the Data Protection Officer (DPO).D. The name of any organizations with whom personal data was shared.
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C. The contact details of the Data Protection Officer (DPO).
Question # 8 When building a data privacy program, what is a good starting point to understand the scope of privacy program needs? A. Perform Data Protection Impact Assessments (DPIAs).B. Perform Risk AssessmentsC. Complete a Data Inventory.D. Review Audits.
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C. Complete a Data Inventory.
Answer Description Explanation:
A data inventory is a good starting point to understand the scope of privacy program needs, as it provides a comprehensive overview of what personal data is collected, processed, stored, shared, and disposed of by the organization. A data inventory can help identify the legal obligations, risks, and gaps in the privacy program, as well as the opportunities for improvement and optimization. The other options are also important components of a privacy program, but they are more effective when based on a data inventory. References: CIPM Body of Knowledge, Domain II: Privacy Program Operational Life Cycle, Task 1: Assess the current state of the privacy program.
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