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Consumer-Goods-Cloud-Accredited-Professional Practice Questions

Question # 1
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
A. Build the strategy using Workflows.
B. Build the strategy using Flow Builder.
C. Build the strategy using an Apex class.
D. Build the strategy using Process Builder.


C. Build the strategy using an Apex class.



Question # 2
Which two standard capabilities are available when executing a promotioncheck in the field?
A. Viewing which products are included in the protection
B. Marking the promotion as complete
C. Taking a photo of the promotion
D. Changing the promotion planning dates
E. Changing the discounts on the products included in the promotion


A. Viewing which products are included in the protection
C. Taking a photo of the promotion

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide],page 27-28.



Question # 3
How can a Field Sales Manager access a photo taken by a Field Rep of a defective Instore asset
A. The photo is linked to the visit record
B. The photos Inked to the asset record
C. The photo is sent directly to the manager's email
D. The photo is linked to the asset check task


A. The photo is linked to the visit record



Question # 4
Which of the following represent the three ways of performing a promotion check during an in-store visit?
A. Clearance Promotion, Volume Promotion, and Product Coupons
B. Individual product, Product Coupons, and Volume Promotion
C. Unit Promotion, Product Category, and Product Coupons
D. General Promotion, Individual Product, and Product Category


D. General Promotion, Individual Product, and Product Category

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:

General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.

Individual Product, which checks if a specific product is part of a promotion at the store. Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.



Question # 5
Which are the two primary use cases for performing an in-store survey?
A. Gathering data on inventory reconciliation
B. Gathering feedback from customers, consumers shoppers, and staff
C. Gathering point of sale data
D. Gathering data on promotions, inventory requirements and product quality
E. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type= 5


B. Gathering feedback from customers, consumers shoppers, and staff
D. Gathering data on promotions, inventory requirements and product quality

Explanation:

Two primary use cases for performing an in-store survey are:

Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.

Gathering data on promotions, inventory requirements and product quality. An instore survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products



Question # 6
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
A. Quip Documents, Einstein Predictions, and Price Optimization
B. Quip Documents, Einstein Predictions, and Custom Object Task List
C. DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
D. DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding


B. Quip Documents, Einstein Predictions, and Custom Object Task List

Explanation:

Quip Documents, Einstein Predictions, and Custom Object TaskList are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are: Quip Documents, which allows users to access andcollaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.

Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based ontheir data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.

Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41



Question # 7
Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
A. The tester did not have the Lightning Retail Execution Plus Permission Set added
B. The tester did not have the lightning direct store delivery Permission Set added
C. The tester is outside the geofence for the store
D. The KPIs are too extreme and causing the system to fail


B. The tester did not have the lightning direct store delivery Permission Set added

Explanation:

A possible reason for failing all the test cases related todelivery tasks is that the tester did not have the lightning direct store delivery Permission Set added. A Permission Set is a collection of settings and permissions that grant users access to various tools and features. The lightning direct store deliveryPermission Set is required for users who need to use the delivery task functionality and related objects, such as product transfers and shipments. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 29.


Question # 8
Which two standard capabilities are available when executing a promotion check in the field?
A. Viewing which products are included in the protection
B. Marking the promotion as complete
C. Taking a photo of the promotion
D. Changing the promotion planning dates
E. Changing the discounts on the products included in thepromotion


A. Viewing which products are included in the protection
C. Taking a photo of the promotion

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified References: [Salesforce Consumer Goods Cloud ImplementationGuide], page 27-28.


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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Dumps

Exam Name: Salesforce Consumer Goods Cloud Accredited Professional(SU24)
Certification Name: Consumer Goods Cloud

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  • Total Questions: 68
  • Last Updation Date: 16-Jan-2025

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