Question # 1 A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit
Recommendations for the field team. Which build option ensures the strategy is scalable to
meet the requirements of NTO? A. Build the strategy using Workflows. B. Build the strategy using Flow Builder.C. Build the strategy using an Apex class. D. Build the strategy using Process Builder.
Click for Answer
C. Build the strategy using an Apex class.
Question # 2 Which two standard capabilities are available when executing a promotioncheck in the
field? A. Viewing which products are included in the protection B. Marking the promotion as complete C. Taking a photo of the promotion D. Changing the promotion planning dates E. Changing the discounts on the products included in the promotion
Click for Answer
A. Viewing which products are included in the protection C. Taking a photo of the promotion
Answer Description Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion
is running correctly at a retail store. When executing a promotion check in the field, two
standard capabilities are available: viewing which products are included in the promotion
and taking a photo of the promotion. These capabilities help to ensure compliance and
capture evidence of promotional execution. Verified References: [Salesforce Consumer
Goods Cloud Implementation Guide],page 27-28.
Question # 3 How can a Field Sales Manager access a photo taken by a Field Rep of a defective Instore asset A. The photo is linked to the visit record B. The photos Inked to the asset record C. The photo is sent directly to the manager's email D. The photo is linked to the asset check task
Click for Answer
A. The photo is linked to the visit record
Question # 4 Which of the following represent the three ways of performing a promotion check during an in-store visit? A. Clearance Promotion, Volume Promotion, and Product CouponsB. Individual product, Product Coupons, and Volume PromotionC. Unit Promotion, Product Category, and Product CouponsD. General Promotion, Individual Product, and Product Category
Click for Answer
D. General Promotion, Individual Product, and Product Category
Answer Description Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:
General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.
Individual Product, which checks if a specific product is part of a promotion at the store.
Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
Question # 5 Which are the two primary use cases for performing an in-store survey? A. Gathering data on inventory reconciliation B. Gathering feedback from customers, consumers shoppers, and staff C. Gathering point of sale dataD. Gathering data on promotions, inventory requirements and product qualityE. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=
5
Click for Answer
B. Gathering feedback from customers, consumers shoppers, and staff D. Gathering data on promotions, inventory requirements and product quality
Answer Description Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store
survey can be used to collect feedback from various stakeholders who interact
with the products or services offered by the consumer goods company. For
example, an in-store survey can ask customers about their satisfaction,
preferences, or suggestions; consumers about their awareness, perception, or
loyalty; shoppers about their behavior, motivation, or barriers; and staff about their
challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An instore survey can be used to collect data on various aspects of the product
performance and availability in the retail store. For example, an in-store survey can
ask about the compliance, effectiveness, or impact of promotions; the demand,
supply, or replenishment of inventory; and the condition, quality, or issues of
products
Question # 6 When creating a new page for the Consumer Goods Cloud mobile application, what
components are available to be added? A. Quip Documents, Einstein Predictions, and Price OptimizationB. Quip Documents, Einstein Predictions, and Custom Object Task ListC. DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer
OnboardingD. DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
Click for Answer
B. Quip Documents, Einstein Predictions, and Custom Object Task List
Answer Description Explanation:
Quip Documents, Einstein Predictions, and Custom Object TaskList are three components
that can be added to a new page for the Consumer Goods Cloud mobile application. These
components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access andcollaborate on Quip documents
within the app. Quip documents are cloud-based documents that can include text,
images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations
from Einstein AI based ontheir data and actions. For example, users can see
predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related
to custom objects within the app. Custom objects are objects that are defined and
configured to suit specific business needs. Verified References: [Salesforce
Consumer Goods Cloud Implementation Guide], page 40-41
Question # 7 Prior to rollout testing users find themselves failing all the test cases related to delivery
tasks What is a potential reason for this? A. The tester did not have the Lightning Retail Execution Plus Permission Set addedB. The tester did not have the lightning direct store delivery Permission Set added C. The tester is outside the geofence for the store D. The KPIs are too extreme and causing the system to fail
Click for Answer
B. The tester did not have the lightning direct store delivery Permission Set added
Answer Description Explanation:
A possible reason for failing all the test cases related todelivery tasks is that the tester did
not have the lightning direct store delivery Permission Set added. A Permission Set is a
collection of settings and permissions that grant users access to various tools and features.
The lightning direct store deliveryPermission Set is required for users who need to use the
delivery task functionality and related objects, such as product transfers and shipments.
Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 29.
Question # 8 Which two standard capabilities are available when executing a promotion check in the field? A. Viewing which products are included in the protectionB. Marking the promotion as completeC. Taking a photo of the promotionD. Changing the promotion planning datesE. Changing the discounts on the products included in thepromotion
Click for Answer
A. Viewing which products are included in the protectionC. Taking a photo of the promotion
Answer Description Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified References: [Salesforce Consumer Goods Cloud ImplementationGuide], page 27-28.
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