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Health-Cloud-Accredited-Professional Practice Questions

Question # 1
A customer is implementing Intelligent Appointment Management in Health Cloud to eliminate swivel chair to other scheduling systems. Which two connectivity options should a consultant leverage as the scheduling engine?
A. Business Rules Engine
B. Electronic Health Record (EHR) System
C. Salesforce Scheduler
D. Scheduler for Industries


B. Electronic Health Record (EHR) System
C. Salesforce Scheduler

Explanation:

The two connectivity options that a consultant should leverage as the scheduling engine for Intelligent Appointment Management in Health Cloud are Electronic Health Record (EHR) System and Salesforce Scheduler. An EHR System is an external system that stores and manages clinical data and appointments for patients or members. Salesforce Scheduler is a native Salesforce feature that allows users to schedule appointments with customers or prospects.

Question # 2
A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements?
A. Provider Network Management
B. Contact Center for Payers
C. Provider Relationship Management
D. Utilization Management


C. Provider Relationship Management

Explanation: C is correct because Provider Relationship Management is a HealthCloud add-on that helps payers to recruit, credential, and onboard providers into their network. Provider Relationship Management provides features and tools that allow payers to manage provider contracts, track provider performance, monitor provider satisfaction, and streamline provider communication.

Question # 3
What is the recommended approach to create patients’ records used in HC?
A. Use Patient Data Import Wizard for importing up to 50,000 records.
B. Patient object to convert leads into contacts.
C. Create patient records using Patient Loader WizarD.
D. Create as Person Accounts or Leads for referrals


D. Create as Person Accounts or Leads for referrals


Question # 4
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
A. Linked Identity Search Detail
B. Identity Verification Process Detail
C. Verification Search Feature
D. Identity Verification Parameter Item


D. Identity Verification Parameter Item

Explanation: D is correct because Identity Verification Parameter Item is the record that defines the search parametersfor identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones.

Question # 5
An administrator for Salesforce Health Cloud wants to ensure that the files in their full sandbox instance are encrypted. Which encryption solution supports the encryption of files in this scenario?
A. Industry Data Security
B. Salesforce Data Mask
C. Classic Encryption
D. Salesforce Shield


D. Salesforce Shield

Explanation:

Salesforce Shield is the encryption solution that supports the encryption of files in this scenario. Salesforce Shield provides platform encryption, which allows the administrator to encrypt files and attachments stored in Salesforce. Platform encryption supports full sandbox instances and complies with data protection regulations

Question # 6
What is the best practice when transitioning an org from Service Cloud to HC?
A. Approachdepends on how each customer uses their org. Any other options may be used.
B. Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.
C. Migrate the entire org in place.
D. Build out HC capabilities in a new org, then migrateall users and data.


A. Approachdepends on how each customer uses their org. Any other options may be used.


Question # 7
An agent at a MedTech company requires a Ul component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
A. DataRaptors
B. OmniScript
C. FlexCards
D. Document Generation
E. Integration Procedures


B. OmniScript
C. FlexCards
D. Document Generation

Explanation: To solve the use case of creating a new order and displaying available products for purchase, a developer should leverage the following OmniStudio capabilities:

OmniScript: This is a capability that allows developers to create guided flowsthat capture user inputs and execute business logic. OmniScript can be used to create a process that builds a new order based on customer data and product selection9. FlexCards: This is a capability that allows developers to create reusable UI components that display data from various sources. FlexCards can be used to create a component that shows customer data and contains a link to start the OmniScript flow10.
Document Generation: This is a capability that allows developers to create documents based on templates and data from various sources. Document Generation can be used to create an order confirmation document that shows the details of the order and products purchased11. DataRaptors or Integration Procedures are not required capabilities for this use case.

Question # 8
Which two health cloud specific setting must be configuration Health cloud org has lightning experience enabled person account (Choose two)
A. Under Custom Metadata Types, enable the Health cloud Setting
B. Disable “Use Individual Data Model” in custom setting
C. Under Custom Metadata Types, Update the Health cloud ‘HCFeature’…
D. Enable “Use Person Accounts” custom setting.
E. Under Custom Metadata Types, Create a mapping records for Person accounts.


C. Under Custom Metadata Types, Update the Health cloud ‘HCFeature’…
E. Under Custom Metadata Types, Create a mapping records for Person accounts.

Explanation: nder Custom Metadata Types, Update the Health cloud ‘HCFeature’… © and Under Custom Metadata Types, Create a mapping records for Person accounts (E) are two Health Cloud specific settings that must be configured in a Health Cloud orgthat has Lightning Experience enabled person account. Under Custom Metadata Types, enable the Health cloud Setting (A) and Disable “UseIndividual Data Model” in custom setting (B) are not required settings for Health Cloud. Enable “Use Person Accounts” custom setting (D) is not a valid setting in Health Cloud.

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Salesforce Health-Cloud-Accredited-Professional Exam Dumps

Exam Name: Salesforce Health Cloud Accredited Professional Exam (SU24)
Certification Name: Salesforce Health Cloud

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  • Total Questions: 355
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