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ITIL-4-Foundation Practice Questions

Question # 1

When should a full risk assessment and authorization be carried out for a standard change?
A. Each time the standard change is implemented
B. When the procedure for the standard change is created
C. At least once a year
D. When an emergency change is requested

B.
When the procedure for the standard change is created

Question # 2

Which practice has a purpose that includes restoring normal service operation as quickly as possible?
A. Problem management
B. Incident management
C. Deployment management
D. Supplier management

B.
Incident management

Question # 3

Which statement about outcomes is CORRECT?
A. An outcome can be enabled by more than one output
B. Outcomes are how the service performs
C. An output can be enabled by one or more outcomes
D. An outcome is a tangible or intangible activity

A.
An outcome can be enabled by more than one output

Question # 4

What is a recommendation of the ‘focus on value’ guiding principle?
A. Make ‘focus on value’ a responsibility of the management
B. Focus on the value of new and significant projects first
C. Focus on value for the service provider first
D. Focus on value at every step of the improvement

D.
Focus on value at every step of the improvement

Question # 5

Which is a purpose of the 'engage' value chain activity?
A. Meeting expectations for quality, costs and time-to-market
B. Ensuring the continual improvement of services
C. Ensuring that the organization's vision is understood
D. Providing transparency and good relationships

D.
Providing transparency and good relationships

Question # 6

What is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks?
A. Service management
B. Continual improvement
C. A service
D. An IT asset

C.
A service

Question # 7

What is defined as a cause, or potential cause, of one or more incidents?
A. Change
B. Event
C. Known error
D. Problem

D.
Problem

Question # 8

What is defined as any component that needs to be managed in order to deliver an IT service?
A. A service request
B. An IT asset
C. A configuration item (CI)
D. An incident

C.
A configuration item (CI)

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ITIL ITIL-4-Foundation Exam Dumps

Exam Name: ITIL 4 Foundation Exam
Certification Name: ITIL 4

ITIL ITIL-4-Foundation exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated ITIL 4 Foundation Exam exam questions answers. We keep updating our ITIL 4 practice test according to real exam. So prepare from our latest questions answers and pass your exam.

Total Questions: 542
Last Updation Date: 16-Jan-2025

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ITIL-4-Foundation Practice Questions

B.
When the procedure for the standard change is created

B.
Incident management

A.
An outcome can be enabled by more than one output

D.
Focus on value at every step of the improvement

D.
Providing transparency and good relationships

C.
A service

D.
Problem

C.
A configuration item (CI)

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Why Buy ITIL-4-Foundation Exam Dumps From Passin1Day?

ITIL-4-Foundation Practice Questions

B. When the procedure for the standard change is created

B. Incident management

A. An outcome can be enabled by more than one output

D. Focus on value at every step of the improvement

D. Providing transparency and good relationships

C. A service

D. Problem

C. A configuration item (CI)

ITIL ITIL-4-Foundation Exam Dumps

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Engine Price

PDF + Engine

Up-to-Date

Excellence

Success

Quality

$80

$100

$125

About Us

WE FEEL SATISFIED WHEN YOU GET SATISFIED!

ITIL-4-Foundation Dumps

What Our Customers Say

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Mareena Frederick

Ralph Donald

Lilly Solomon

B.
When the procedure for the standard change is created

B.
Incident management

A.
An outcome can be enabled by more than one output

D.
Focus on value at every step of the improvement

D.
Providing transparency and good relationships

C.
A service

D.
Problem

C.
A configuration item (CI)