Question # 1 Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations. The callout from Salesforce to the OMS should be synchronous. What should an Integration Architect do to satisfy these requirements?
A. Write a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.
B. Use Process Builder to call an Apex proxy class to make a REST callout to the Order Management System.
C. Develop a batch Apex job that aggregates Closed Opportunities and makes a REST callout to the Order Management System hourly.
D. Build a Lightning Component that makes a synchronous Apex REST callout to the Order Management System when a button is clicked.
Click for Answer
B. Use Process Builder to call an Apex proxy class to make a REST callout to the Order Management System.
Question # 2 Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for a customer who is inquiring ab UC products. During opening the bank account process, the agents execute credit checks for the customers through external agencies. At a given time, up to 30 concurrent rewill be using the service for performing credit checks for customers. What error handling mechanisms should be built to display an error to the agent when the credit verification process failed?
A. In case the verification process is down, Use mock service to send the response to the agent.
B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error.
C. Handle integration errors in the middleware in case the verification process is down, then the middleware should retry processing the request multiple times.
D. In case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online.
Click for Answer
B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error.
Question # 3 Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days. What solution should an architect recommend to handle errors during these types of service outages?
A. Use middleware queuing and buffering to insulate Salesforce from system outages.
B. A Use Platform Event replayld and custom scheduled Apex process to retrieve missed events.
C. Use @future jobld and custom scheduled apex process to retry failed service calls.
D. Use Outbound Messaging to automatically retry failed service calls.
Click for Answer
A. Use middleware queuing and buffering to insulate Salesforce from system outages.
Answer Description Explanation: https://developer.salesforce.com/docs/atlas.enus. platform_events.meta/platform_events/platform_events_api_considerations.htm
Question # 4 An Integration Architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events. What is taking place if events are only being published?
A. The platform events are published immediately before the Apex transaction completes.
B. The platform events are published after the Apex transaction completes.
C. The platform events has a trigger in Apex.
D. The platform events are being published from Apex.
Click for Answer
B. The platform events are published after the Apex transaction completes.
Answer Description https://developer.salesforce.com/docs/atlas.enus.platform_events.meta/platform_events/platform_events_define_ui.htm
Question # 5 Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change. Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be 2. The synchronization should be event driven. 3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?
A. Leverage Platform Events to publish a custom event message containing changes to the Contact object.
B. Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application.
C. Write an Apex Trigger with the @future annotation.
D. Use an ETL tool to keep Salesforce and the homegrown application in sync on a regular candence.
Click for Answer
B. Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application.
Question # 6 A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time. What type of event should be used to meet this requirement?
A. Push Topic Event
B. Change Data Capture Event
C. Platform Event
D. Generic Event
Click for Answer
Answer Description Explanation : https://developer.salesforce.com/docs/atlas.enus. api_streaming.meta/api_streaming/pushtopic_events_intro.htm
Question # 7 A new Salesforce program has the following high level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?Choose 3 answers
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
B. Integration skills, SME availability and Program Governance details.
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
D. Integration Style Process based, Data based, Virtual integration. E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Click for Answer
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
D. Integration Style Process based, Data based, Virtual integration. E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Question # 8 An architect recommended using Apex code to make callouts to an external system to process insurance quote. What should the integration architect consider to make sure this is the right option for the integration?
A. The maximum callouts in a single Apex transaction
B. The maximum number of parallel Apex callouts in a single continuation.
C. The limit on long-running requests (total execution time).
D. The limit of pending operations in the same transaction.
Click for Answer
D. The limit of pending operations in the same transaction.
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