Question # 1 business requires automating the check and update of the phone number type classification (mobile vs. landline) for all in-coming calls delivered to their phone sales agents. The following conditions exist:
1. At peak, their call center can receive up to 100,000 calls per day. 2. The phone number type classification is a service provided by an external service API. 3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on custom premise. In order to implement these patterns and mechanisms, which component should an integration architect recommend?
A. ConnectedApp configured in Salesforce to authenticate the middleware.
B. IoConfigure Remote Site Settings in Salesforce to authenticate the middleware.
C. An API Gateway that authenticates requests from Salesforce into the Middleware(ETL/ESB).
D. Firewall and reverse proxy are required to protect internal APIs and resource being exposed.
Click for Answer
A. ConnectedApp configured in Salesforce to authenticate the middleware.
Question # 2 A new Salesforce program has the following high level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?Choose 3 answers
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
B. Integration skills, SME availability and Program Governance details.
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
D. Integration Style Process based, Data based, Virtual integration. E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Click for Answer
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
D. Integration Style Process based, Data based, Virtual integration. E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Question # 3 A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff. Senior Management has requested that monitoring is to be in pla for Operations to notify any degradation in Salesforce performance. How should an integration consultant implement monitoring?
A. Use Salesforce limits API to capture current API usage and configure alerts for monitoring.
B. Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.
C. Identify critical business processes and establish automation to monitor performance against established benchmarks.
D. Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.
Click for Answer
C. Identify critical business processes and establish automation to monitor performance against established benchmarks.
Question # 4 An architect decided to use Platform Events for integrating Salesforce with an external system for a company. Which three things should an architect consider when proposing this type of integration mechanism?Choose 3 answers
A. To subscribe to an event, the integration user in salesforce needs read access to theevent entity.
B. Salesforce needs to be able to store information about the external system in order to know which event to send out.
C. External system needs to have the same uptime in order to be able to keep up with Salesforce Platform Events.
D. To publish an event, the integration user in salesforce needs create permission on the event entity.
E. Error handling must be performed by the remote service because the event is effectively handed off to the remote system for further processing.
Click for Answer
A. To subscribe to an event, the integration user in salesforce needs read access to theevent entity.
D. To publish an event, the integration user in salesforce needs create permission on the event entity.
E. Error handling must be performed by the remote service because the event is effectively handed off to the remote system for further processing.
Question # 5 An architect recommended using Apex code to make callouts to an external system to process insurance quote. What should the integration architect consider to make sure this is the right option for the integration?
A. The maximum callouts in a single Apex transaction
B. The maximum number of parallel Apex callouts in a single continuation.
C. The limit on long-running requests (total execution time).
D. The limit of pending operations in the same transaction.
Click for Answer
D. The limit of pending operations in the same transaction.
Question # 6 The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team members can work on them. The current integration often experiences latency issues. Which two recommendations should an Architect make to improve the integration performance?Choose 2 answers
A. Reduce batch size of asynchronous BULK API.
B. Reduce batch size of synchronous BULK API.
C. Legacy system should submit in serial mode.
D. Legacy system should submit in parallel mode.
Click for Answer
A. Reduce batch size of asynchronous BULK API.
D. Legacy system should submit in parallel mode.
Question # 7 An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes. Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?
A. SObject Collections
B. SObject Tree
C. Batch
D. Composite
Click for Answer
Answer Description Explanation: https://developer.salesforce.com/docs/atlas.enus. api_rest.meta/api_rest/resources_composite_sobject_tree.htm
Question # 8 Given the diagram below, a Salesforce org, middleware, and Historical data store (with 20million records and growing) exists with connectivity between them Historical records are archived from Salesforce and moved to Historical Data store (which houses 20M records and growing; fine-tuned to be performant with search queries). Call center agents use Salesforce, when reviewing occasional special cases, have requested access to view the related historical case items that relate to submit cases. Which mechanism and patterns are recommended to maximize declarative configuration?
A. Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Caseobject.
B. Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data.
C. Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object
D. Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object.
Click for Answer
A. Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Caseobject.
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