Question # 1 You have created a customer journey to send an Event Registration Invite to the customers in Norway. You confirm that you selected the correct Marketing Email record with the Norwegian language, and that you are using the correct Segment while creating the customer journey.
As part of going Live with your customer journey, you select “Check for Errors” in the command bar.
Which three checks does this command perform? Each correct answer presents a complete solution. A. Checks for common errors and shows an error message with advice for fixing them.B. Performs language checks to ensure localization.C. Checks for active links to the marketing services that host your email messages.D. Checks to ensure prerequisites are met.E. Makes sure all required marketing emails and pages are assigned and published.
Click for Answer
A. Checks for common errors and shows an error message with advice for fixing them.D. Checks to ensure prerequisites are met.E. Makes sure all required marketing emails and pages are assigned and published.
Answer Description Explanation:
[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]
Question # 2 You have created a customer journey that does the following:
Sends an email regarding a country/region-specific promotional offer.
Creates a phone call activity and sends a text message to the contact.
Which set of actions should you take to activate your customer journey? A. Check the country/region, check the localization check box. Validate, and then Publish.B. Check the localization check box. Validate, check for errors, and then Publish.C. Verify the segment and email language, check for errors, and then Go Live.D. Verify the segment, check the country/region. Validate, and then Go Live.
Click for Answer
C. Verify the segment and email language, check for errors, and then Go Live.
Answer Description Explanation:
[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]
Question # 3 Based on ProseWare’s licenses and subscriptions, which two items are within allowed limits? Each answer represents a complete solution. A. Litmus inbox Previews = 100 per monthB. Marketing Emails Sent = 1,755,983C. Australia Business Unit has 10 regular Users and 1 Administrator UserD. Marketing Contacts = 24,500
Click for Answer
B. Marketing Emails Sent = 1,755,983D. Marketing Contacts = 24,500
Question # 4 You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.
Based on best practices, how many customer journeys and marketing emails do you need to create? A. 4 marketing emails and 4 customer journeysB. 5 marketing emails and 5 customer journeysC. 2 marketing emails and 2 customer journeysD. 1 marketing emails and 1 customer journey
Click for Answer
B. 5 marketing emails and 5 customer journeys
Answer Description Explanation:
[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]
Question # 5 The time is currently 6:30pm on Monday night. You have been tasked with creating and sending a LinkedIn post on the company’s account advertising an event.
Following ProseWare’s standards, which two options will you choose when preparing this message? Each answer represents a partial solution. A. Schedule Time is set to tomorrow at 9 am.B. Post Visibility is set to Connections.C. Schedule Time is set to immediate.D. Post Visibility is set to Public.
Click for Answer
A. Schedule Time is set to tomorrow at 9 am.D. Post Visibility is set to Public.
Question # 6 Which two statements must be true in order for a User to approve marketing content? Each answer presents part of the solution. A. The Status on the marketing content must be Approval Required.B. The User must be in the Marketing Oversight Team or be a Marketing Professional.C. The Status on the marketing content must be Draft.D. The User must be in the BU Admin Team or in the Marketing Oversight business unit.
Click for Answer
A. The Status on the marketing content must be Approval Required.D. The User must be in the BU Admin Team or in the Marketing Oversight business unit.
Answer Description Explanation:
[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/developer/marketing-approvals-feature, , ]
Question # 7 Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.
You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.
Solution: You create a Facebook Social Posting Configuration to resolve the ticket.
Does this meet your goal? A. YesB. No
Click for Answer
B. No
Question # 8 In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare’s business objectives.
In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution. A. InvoicesB. Work OrdersC. DifferentiatorD. Cases
Click for Answer
C. DifferentiatorD. Cases
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