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MB-220 Practice Questions

Question # 1
Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.

You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.

Solution: You create a Facebook Social Posting Configuration to resolve the ticket.

Does this meet your goal?

A. Yes
B. No


B. No


Question # 2
You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered. Based on best practices, how many customer journeys and marketing emails do you need to create?
A. 4 marketing emails and 4 customer journeys
B. 5 marketing emails and 5 customer journeys
C. 2 marketing emails and 2 customer journeys
D. 1 marketing emails and 1 customer journey


B. 5 marketing emails and 5 customer journeys

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]

Question # 3
You are a Dynamics 365 Marketing functional consultant. You have created a Subscription Form that lives on a marketing page in a marketing website. The form is active, and you need to see how many submissions have been received. In which three places can you find information on form submissions? Each correct response presents a complete solution.
A. Website Insights
B. Customer Journey Insights
C. Marketing Form Insights
D. Customer Voice submissions
E. Marketing Page Insights


A. Website Insights
C. Marketing Form Insights
E. Marketing Page Insights

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/insights, , , ]

Question # 4
The time is currently 6:30pm on Monday night. You have been tasked with creating and sending a LinkedIn post on the company’s account advertising an event. Following ProseWare’s standards, which two options will you choose when preparing this message? Each answer represents a partial solution.
A. Schedule Time is set to tomorrow at 9 am.
B. Post Visibility is set to Connections.
C. Schedule Time is set to immediate.
D. Post Visibility is set to Public.


A. Schedule Time is set to tomorrow at 9 am.
D. Post Visibility is set to Public.


Question # 5
You need to resolve the issue where senior marketeers did not receive event invitations. What should you change in the segment configuration for the journey?
A. Inside a journey record, add an Inclusion group segment to the Audience settings.
B. Inside the segment, add a SEGMENT query block with the AND ALSO clause.
C. Inside the segment, add contacts as an INCLUSION GROUP.
D. Inside a journey creation step, add the invitation and inclusion segment.


C. Inside the segment, add contacts as an INCLUSION GROUP.


Question # 6
You need to create a customer journey template for the marketing team. The team will use the template to launch a promotional offer to customers in Denmark. Sweden, and Norway. What should you do?
A. Create a new Customer Journey Template, and use Power Automate within the customer journey to dynamically send it based on a Contact's preferred Language.
B. Create a new Customer Journey Template, and clone customer journey to dynamically send it based he template so that it can be reused for another country/region and language
C. Create a new Customer Journey Template for each country/region, and change the language of each template to the desired language and make modifications.
D. Create a new Customer Journey Template, and use the localization option within the customer journey to dynamically send it based on a Contact's preferred language.


D. Create a new Customer Journey Template, and use the localization option within the customer journey to dynamically send it based on a Contact's preferred language.


Question # 7
You have created a customer journey that does the following:

Sends an email regarding a country/region-specific promotional offer.

Creates a phone call activity and sends a text message to the contact.

Which set of actions should you take to activate your customer journey?

A. Check the country/region, check the localization check box. Validate, and then Publish.
B. Check the localization check box. Validate, check for errors, and then Publish.
C. Verify the segment and email language, check for errors, and then Go Live.
D. Verify the segment, check the country/region. Validate, and then Go Live.


C. Verify the segment and email language, check for errors, and then Go Live.

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]

Question # 8
In preparing for the Buenos Aires event you need to resolve the issue the content design team had during the Amsterdam event. What should you do?
A. Disable the full-page-edit mode in the email settings.
B. Add the HTML line to the section of the imported emails.
C. Enable the drag-and-drop feature for imported emails to YES in the email settings.
D. Ensure that the creative agency add


D. Ensure that the creative agency add


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Microsoft MB-220 Exam Dumps

Exam Name: Microsoft Dynamics 365 for Marketing Exam
Certification Name: Dynamics 365 for Marketing Functional Consultant Associate

Microsoft MB-220 exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated Microsoft Dynamics 365 for Marketing Exam exam questions answers. We keep updating our Dynamics 365 for Marketing Functional Consultant Associate practice test according to real exam. So prepare from our latest questions answers and pass your exam.

  • Total Questions: 248
  • Last Updation Date: 28-Mar-2025

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