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Nonprofit-Cloud-Consultant Practice Questions

Question # 1

The program manager of an after-school program wants to pull a report that shows all
students in the program and their primaryparent/guardian with the parent/guardian's cell
phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

A.

Program Engagements with or without Household Account

B.

Service Participants with orwithout Program Engagement

C.

Contacts with or without Relationships

D.

Contacts with or without Service Participants



A.

Program Engagements with or without Household Account




Question # 2

A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP
Household Mailing List button. They receive an error saying, "the data you are trying to
access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?

A.

Check if the user has access to the Apex Class for Manage Households.

B.

Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

C.

Check if the user has the View Reports in Public Folders system permission.

D.

Check if the user has access to Households via Role hierarchy.



B.

Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.




Question # 3

A consultant is assisting a nonprofit organization in its data integration and data mapping
between thetwo systems. The consultant is unsure when a particular field was introduced
by NPSP.
How should the consultant find the NPSP version number for the field?

A.

Click on "Setup" and navigate to "Schema Builder".

B.

Install a third-party app from theAppExchange to extract the metadata.

C.

Reference the NPSP Public Data Dictionary.

D.

Click on "Setup" and navigate to "Objects and Fields".



C.

Reference the NPSP Public Data Dictionary.




Question # 4

A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet
from it with donor information, donation amounts, and the solicitation campaign that the
donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in
the Nonprofit Success Pack (NPSP)?

A.

Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.

B.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Recurring Donations.

C.

Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.

D.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.



D.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.




Question # 5

A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce. What should the consultant discuss with the nonprofit?

A.

Add Program Management Module to track courses and training participation.

B.

Add Volunteers for Salesforce to track courses and training participation.

C.

Use Engagement Plans for donor engagement that includes courses and training participation.

D.

Use Education Data Architecture to track fundraising, courses, and training participation.



D.

Use Education Data Architecture to track fundraising, courses, and training participation.




Question # 6
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staffmember receives an error when attempting to merge three duplicate contacts. What should the consultant recommend to resolve this issue?
A.

Tell the staff member to select only two instead of three contacts when using Contact Merge.

B.

Make the staff membera system admin.

C.

Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.

D.

Tell the staff member to merge Contacts from the View Duplicates component.



C.

Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.


Explanation: https://powerofus.force.com/s/article/NPSP-Merging-Contacts



Question # 7

A nonprofit organization is retiring its legacy donor,donation, and payment processing
systems. The organization wants to load 45,000 records into Salesforce from a single flat
file. Which tool should be used to create all of the records at once?

A.

Import Wizard

B.

Data Loader

C.

NPSP Data Import

D.

ETL Tool



C.

NPSP Data Import




Question # 8
A nonprofit plans to use the Program Management Module (PMM) to manage Its service delivery. Case managers must be able to create and edit service delivery records. How can the consultant change the configuration to meet this requirement?
A.

Permission Sets

B.

Sharing Rules

C.

License Type

D.

Role Hierarchy



A.

Permission Sets


Explanation: https://trailhead.salesforce.com/en/content/learn/modules/programmanagement-
with-nonprofit-cloud/manage-nonprofit-programs-withsalesforce?
trail_id=manage-programs-with-nonprofit-cloud



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