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Order-Management-Administrator Practice Questions

Question # 1

An administrator is encountering errors when reusing a composite API call to load test orders via the Workbench. What are three possible causes of this issue?
A. The administrator has duplicate Product SKUs in the JSON query
B. The number of subrequests in the JSON query exceeds the 20 subrequest limit
C. The Administrator has logged into the wrong environment in Workbench
D. The administrator is creating multiple objects in a single JSON query
E. Record IDs used within the request are incorrect

A. The administrator has duplicate Product SKUs in the JSON query
B. The number of subrequests in the JSON query exceeds the 20 subrequest limit
E. Record IDs used within the request are incorrect

Explanation:

Three possible causes of this issue are:

The administrator has duplicate Product SKUs in the JSON query. A Product SKU is a unique identifier for a product that is used to track inventory and sales. A Product SKU must be unique within an org, and it cannot be duplicated in a composite API call. If the administrator has duplicate Product SKUs in the JSON query, it will cause an error when loading test orders via the Workbench.

The number of subrequests in the JSON query exceeds the 20 subrequest limit. A subrequest is a single HTTP request that is part of a composite API call. A composite API call can contain up to 20 subrequests in a single JSON body. If the administrator has more than 20 subrequests in the JSON query, it will cause an error when loading test orders via the Workbench.

Record IDs used within the request are incorrect. A record ID is a unique identifier for a record that is used to reference and manipulate data in Salesforce. A record ID must be valid and exist in the org, and it must match the data type and format of the corresponding field. If the administrator has incorrect record IDs in the JSON query, such as using 15-character IDs instead of 18-character IDs, or using IDs from a different org, it will cause an error when loading test orders via the Workbench.

Verified References: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite_composite.htm
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/dome_composite_sobject_tree_flat.htm

Question # 2

A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
A. Order Discount
B. Order Payment Summary
C. Order Adjustment Group Summary
D. Credit Memo

C. Order Adjustment Group Summary

Explanation:

When a customer applies a discount when placing an order, an order adjustment group summary is created. An order adjustment group summary is a record that represents a modification to the order amount,such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. References: Order Management Objects, [Order Adjustments]

Question # 3

An administrator is creating a flow to manage order fulfillment The administrator creates a fault path to handle a possible error. What object record should the administrator create in the fault path to notify users of an error?
A. Order Error
B. Process Exception
C. Order Summary Exception
D. Fulfillment Error

B. Process Exception

Explanation:

The object record that the administrator should create in the fault path to notify users of an error is Process Exception. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. Verified References: https://help.salesforce.com/s/articleViewid=sf.order_management_process_exception.htm &type=5

Question # 4

How can an administrator allow an org to publish a change set to another org?
A. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
B. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
C. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
D. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save

A. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list

Explanation:

The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified References:https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm &type=5

Question # 5

What three steps are required when deploying changes via change sets?
A. Deploy the change setin the target org
B. Approve the change set in the sandbox org
C. Upload the change set to the target org
D. Add the change set to the release schedule in the target org
E. Create the change set in the sandbox org

A. Deploy the change setin the target org
C. Upload the change set to the target org
E. Create the change set in the sandbox org

Explanation:

Three steps that are required when deploying changes via change sets are:

Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they want to deploy and adds them to a change set in the source org, which is usually a sandbox org.

Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.

Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.

Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm &type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm &type=5

Question # 6

An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
A. Stock Keeping Unit values must be updated
B. The payment data must be updated
C. The stock levels in the org are depleted from the first order
D. The Order Reference Number must be updated

B. The payment data must be updated
D. The Order Reference Number must be updated

Explanation:

Two likely causes that could make the second submission of the same JSON payload fail are:

The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.

The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm &type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm &type=5

Question # 7

Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
A. Fulfillment Order
B. rmaorder
C. Replacement Order
D. Return Order
E. Change Order

A. Fulfillment Order
D. Return Order
E. Change Order

Explanation:

Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:

Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.

Return Order. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.

Verified References: https://help.salesforce.com/s/articleView?
id=sf.order_management_fulfillment_order.htm &type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm &type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm &type=5

Question # 8

Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
A. Connect APIs
B. Bulk APIs
C. REST APIs
D. Streaming APIs

A. Connect APIs
C. REST APIs

Explanation:

Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:

Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce. REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE.

They allow customers to interact with Order Management resources using JSON or XML formats. Verified References:

https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm &type=5

https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm &type=5

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Salesforce Order-Management-Administrator Exam Dumps

Exam Name: Salesforce Order Management Administrator Accredited Professional (SU24)
Certification Name: Salesforce Order Management

Salesforce Order-Management-Administrator exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated Salesforce Order Management Administrator Accredited Professional (SU24) exam questions answers. We keep updating our Salesforce Order Management practice test according to real exam. So prepare from our latest questions answers and pass your exam.

Total Questions: 85
Last Updation Date: 20-Nov-2024

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