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Revenue-Cloud-Consultant-Accredited-Professional Practice Questions

Question # 1
During Scoping the customer indicated that they needed customization to salesforce CPQ Due to a process in a legacy system what is the first step in ensuring the requirement is Accounted for in Scoping?
A. Ask follow up questions to ensure legacy process has business justification
B. Scope additional project hours for customization
C. Scope in developer resource for customization
D. Make it optional Scope with possible change order during the project


A. Ask follow up questions to ensure legacy process has business justification

Explanation:

When a customer indicates the need for customization to Salesforce CPQ due to a process in a legacy system, the first step in ensuring the requirement is accounted for in scoping is to ask follow-up questions to ensure the legacy process has a business justification. This is important because it helps to understand the business needs and requirements better, and ensures that the customization will add value to the business. It’s crucial to understand the ‘why’ behind the need for customization before proceeding with it. This approach helps in avoiding unnecessary customizations and ensures that the solution aligns with the business objectives. References: Salesforce Introduces Revenue Cloud, Starting with CPQ: 8 Most Common Reasons for Customization


Question # 2
An escalation on a Revenue Cloud project happens, which role is primarily responsible for project success?
A. Solution Architect
B. Project Manager
C. Technical Architect
D. Customer Success Manager
E. Developer


B. Project Manager

In a Salesforce Revenue Cloud project, the role primarily responsible for project success is the Project Manager1. The Project Manager is responsible for planning, overseeing, and leading projects from ideation through to completion2. This includes managing resources, coordinating with different teams, and ensuring that the project is completed on time and within budget2.

When an escalation happens, the Project Manager is typically the one who steps in to resolve the issue. They work closely with all stakeholders, including the Solution Architect, Technical Architect, Customer Success Manager, and Developer, to ensure that the project stays on track and meets its objectives1.

References:

What Does a Salesforce Project Manager Do? - Salesforce Ben
Learn About the Salesforce Admin Role - Trailhead


Question # 3
Which Type of Documentation comes first in a Salesforce cpq scoping session?
A. Order Management
B. Products and Bundles
C. Business Process Mapping
D. Quote Documentation And Pulggins


C. Business Process Mapping

Explanation:

In a Salesforce CPQ scoping session, the first type of documentation that comes into play is the Business Process Mapping. This is because before diving into the specifics of products, bundles, order management, or quote documentation, it’s crucial to understand the client’s overall business processes. Business Process Mapping provides a visual representation of the client’s business processes, which can help identify inefficiencies, redundancies, and gaps in the current process. It also helps in understanding how the Salesforce CPQ solution can be best configured to align with and optimize these processes1. References: Salesforce CPQ documentation1.


Question # 4
A Revenue Cloud customer has posted an invoice and now wants to add on more items from another order associated to that account. Without using invoice batches, how can this be accomplished?
A. Credit the invoice, add the new order and run an invoice scheduler to pick all the orders up.
B. Use bill now on the new order and reparent the new invoice lines to the existing invoice
C. Cancel and Rebill the invoice, add the new Order and run an invoice scheduler to pick all the order up.
D. Use bill now on the new Order and consolidate the invoices.


C. Cancel and Rebill the invoice, add the new Order and run an invoice scheduler to pick all the order up.

When a Revenue Cloud customer needs to add more items from another order to a posted invoice without using invoice batches, the recommended approach is to "Cancel and Rebill" the invoice. This process involves rolling the invoice back to its state before the most recent billing cycle, allowing corrections or additions to be made to the invoice record. This action is applicable to both draft and posted invoices and is designed to address errors or changes needed on the invoice, such as adding new order items. This method ensures that all necessary adjustments are made while maintaining the integrity of the invoice's audit trail and data.


Question # 5
A Revenue Cloud User story states “ Sales Users should have the ability to create new quotes with established rate cards and account specific discounts because current customers are entitled to the pricing that was originally negotiated”. In addition to loading data to Accounts, contracts, Quotes what other object will need to absorb legacy data?
A. Contracted Pricing
B. Subscription
C. Order Products
D. Entitlements


A. Contracted Pricing

Explanation:

Contracted pricing is a feature of Salesforce Revenue Cloud that allows sales users to create new quotes with established rate cards and account specific discounts. Contracted pricing enables sales users to honor the pricing that was originally negotiated with current customers, regardless of any changes in the product catalog or price book. Contracted pricing works by creating contracted price records for each product and account combination, and applying them to the quote lines when creating a new quote. Contracted pricing can be created manually or automatically, and can be based on existing quotes, orders, or contracts. Contracted pricing is the best option to fulfill the user story, as it can store the legacy data of the original pricing agreements and use them for future quotes.

Subscription is not the best option, as it is a feature of Salesforce Revenue Cloud that allows sales users to create recurring revenue streams from products or services that are sold on a periodic basis. Subscription does not store or apply the legacy data of the original pricing agreements, but rather uses the current product catalog and price book. Subscription is useful for creating quotes for new or renewing customers, but not for honoring the pricing that was originally negotiated with current customers. 3

Order products are not the best option, as they are records that represent the products or services that are sold to a customer through an order. Order products do not store or apply the legacy data of the original pricing agreements, but rather use the current product catalog and price book. Order products are useful for creating invoices and revenue schedules, but not for creating new quotes with established rate cards and account specific discounts.

Entitlements are not relevant to the user story, as they are records that represent the service level agreements or support terms that a customer is entitled to based on their purchase. Entitlements do not store or apply the legacy data of the original pricing agreements, but rather use the current product catalog and price book. Entitlements are useful for managing customer service and support, but not for creating new quotes with established rate cards and account specific discounts.

References:

1: Contracted Pricing - Salesforce

2: Contracted Pricing | Salesforce Subscription Management | Salesforce Developers

3: Subscriptions - Salesforce

4: Order Products - Salesforce

5: Entitlements - Salesforce



Question # 6
During user acceptance testing (UAT) a tester submits an incident because the invoice total did not match the expected results. Which 3 types of information should be included in the description of the incident and a quick resolution?
A. Description of new requirements that will help fix the issue
B. Quote number order number or invoice number
C. Expected resolution date
D. Steps to replace issue
E. Expected results


B. Quote number order number or invoice number
D. Steps to replace issue
E. Expected results

During User Acceptance Testing (UAT), when an incident is submitted due to a discrepancy in the invoice total, the following information should be included in the description of the incident for a quick resolution:

B. Quote number, order number, or invoice number: This information is crucial as it helps identify the specific transaction that has caused the issue1.

D. Steps to reproduce the issue: Providing a clear and detailed step-by-step process to reproduce the issue is essential. This allows the team to understand the exact scenario under which the issue occurs, making it easier to diagnose and resolve1.

E. Expected results: Clearly stating what the expected results should be provides a benchmark against which the actual results can be compared. This helps in understanding the deviation and the impact of the issue1.

References

Learn About User Acceptance Testing Unit | Salesforce Trailhead
User Acceptance Testing Strategies for Large Data Volume Scenarios | Salesforce Education
Resolve an Incident - Salesforce
Steps to Implement Incident Management in Your Salesforce Org


Question # 7
Universal Containers is Preparing to go live with salesforce CPQ however sales management has stated that they would recurring revenue captured on opportunity line item object to reference within existing pipeline reports. Annual revenue is currently captured in the field ARR c on the SBQQ Quote Line c Object. Which is the most efficient solution.
A. Create ARR c on the opportunity Line item object, and create a price rule to copy the value from ARR c on SBQQ QuoteLine c on opportunity Product.
B. Create ARR c on the opportunity Line item object, and create a flow to copy the value from ARR c on SBQQ QuoteLine C.
C. Create ARR c on the opportunity Line item object, Matching the field configuration of ARR c on SBQQ QuoteLine C.
D. Create a cross object formula field on the opportunity line item to reference ARR cdata SBQQ QuoteLine C.


C. Create ARR c on the opportunity Line item object, Matching the field configuration of ARR c on SBQQ QuoteLine C.



Question # 8
What are three reasons to have the customer's Executive sponsors participate in the kickoff of a Revenue Cloud implementation?(Q3R)
A. To endorse project plan and timelines of the transformation efforts
B. To be better prepared when they eventually participate as testers in UAT
C. To assure project objectives are being met
D. To validate technical design of the project
E. To provide finality in escalations paths


A. To endorse project plan and timelines of the transformation efforts
C. To assure project objectives are being met
E. To provide finality in escalations paths

Explanation:

Having the customer's Executive sponsors participate in the kickoff of a Revenue Cloud implementation is crucial for several reasons:

A. To endorse project plan and timelines of the transformation efforts: Executive sponsorship is essential for endorsing and supporting the project plan and timelines. Their backing ensures that the project aligns with broader organizational goals and gets the necessary resources and attention.

C. To assure project objectives are being met: Executive sponsors help in assuring that the project objectives align with the business’s strategic goals. Their presence in the kickoff meeting reinforces the importance of these objectives and ensures they are clearly communicated and understood by all stakeholders.

E. To provide finality in escalations paths: Involving executive sponsors in the kickoff provides a clear escalation path for addressing issues that might arise during the implementation. This setup helps in resolving conflicts or challenges swiftly, ensuring the project stays on track.

Executive involvement from the beginning underscores the strategic importance of the project, facilitates alignment on expectations and resources, and establishes a clear governance structure.


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Salesforce Revenue-Cloud-Consultant-Accredited-Professional Exam Dumps

Exam Name: Salesforce Revenue Cloud Consultant Accredited Professional (SU24)
Certification Name: Revenue Cloud Consultant

Salesforce Revenue-Cloud-Consultant-Accredited-Professional exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated Salesforce Revenue Cloud Consultant Accredited Professional (SU24) exam questions answers. We keep updating our Revenue Cloud Consultant practice test according to real exam. So prepare from our latest questions answers and pass your exam.

  • Total Questions: 87
  • Last Updation Date: 15-Apr-2025

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