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SPLK-3002 Practice Questions

Question # 1
Which index will contain useful error messages when troubleshooting ITSI issues?
A. _introspection
B. _internal
C. itsi_summary
D. itsi_notable_audit


B. _internal

The index that will contain useful error messages when troubleshooting ITSI issues is:
B. _internal. This is true because the _internal index contains logs and metrics generated by Splunk processes, such as splunkd and metrics.log. These logs can help you diagnose problems with your Splunk environment, including ITSI components and features.
The other indexes will not contain useful error messages because:
A. _introspection. This is not true because the _introspection index contains data about Splunk resource usage, such as CPU, memory, disk space, and so on. These data can help you monitor the performance and health of your Splunk environment, but not the error messages.
C. itsi_summary. This is not true because the itsi_summary index contains summarized data for your KPIs and services, such as health scores, severity levels, threshold values, and so on. These data can help you analyze the trends and anomalies of your IT services, but not the error messages.
D. itsi_notable_audit. This is not true because the itsi_notable_audit index contains audit data for your notable events and episodes, such as creation time, owner.

Question # 2
Which ITSI functions generate notable events? (Choose all that apply.)
A. KPI threshold breaches.
B. KPI anomaly detection.
C. Multi-KPI alert.
D. Correlation search.


A. KPI threshold breaches.
B. KPI anomaly detection.
D. Correlation search.

Explanation:
After you configure KPI thresholds, you can set up alerts to notify you when aggregate KPI severities change. ITSI generates notable events in Episode Review based on the alerting rules you configure.
Anomaly detection generates notable events when a KPI IT Service Intelligence (ITSI) deviates from an expected pattern.
Notable events are typically generated by a correlation search.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/KPIthresholds
https://docs.splunk.com/Documentation/ITSI/4.10.1/SI/AboutSI
A, B, and D are correct answers because ITSI can generate notable events when a KPI breaches a threshold, when a KPI detects an anomaly, or when a correlation search matches a defined pattern. These are the main ways that ITSI can alert you to potential issues or incidents in your IT environment. References: Configure KPI thresholds in ITSI, Apply anomaly detection to a KPI in ITSI, Generate events with correlation searches in ITSI

Question # 3
What is the minimum number of entities a KPI must be split by in order to use Entity Cohesion anomaly detection?
A. 3
B. 4
C. 5
D. 2


D. 2

Explanation: For Entity Cohesion anomaly detection in Splunk IT Service Intelligence (ITSI), the minimum number of entities a KPI must be split by is 2. Entity Cohesion as a method of anomaly detection focuses on identifying anomalies based on the deviation of an entity's behavior in comparison to other entities within the same group or cohort. By requiring a minimum of only two entities, ITSI allows for the comparison of entities to detect significant deviations in one entity's performance or behavior, which could indicate potential issues. This method leverages the idea that entities performing similar functions or within the same service should exhibit similar patterns of behavior, and significant deviations could be indicative of anomalies. The low minimum requirement of two entities ensures that this powerful anomaly detection feature can be utilized even in smaller environments.

Question # 4
Which of the following accurately describes base searches used for KPIs in a service?
A. Base searches can be used for multiple services.
B. A base search can only be used by its service and all dependent services.
C. All the metrics in a base search are used by one service.
D. All the KPIs in a service use the same base search.


A. Base searches can be used for multiple services.

Explanation:
KPI base searches let you share a search definition across multiple KPIs in IT Service Intelligence (ITSI). Create base searches to consolidate multiple similar KPIs, reduce search load, and improve search performance.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/BaseSearch
A base search is a search definition that can be shared across multiple KPIs that use the same data source. Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. The statement that accurately describes base searches used for KPIs in a service is:
A. Base searches can be used for multiple services. This means that you can create a base search for a service and use it for other services that have similar data sources and KPIs. For example, if you have multiple services that monitor web server performance, you can create a base search that queries the web server logs and use it for all the services that need to calculate KPIs based on those logs.

Question # 5
Which of the following describes a realistic troubleshooting workflow in ITSI?
A. Correlation Search –> Deep Dive –> Notable Event
B. Service Analyzer –> Notable Event Review –> Deep Dive
C. Service Analyzer –> Aggregation Policy –> Deep Dive
D. Correlation search –> KPI –> Aggregation Policy


B. Service Analyzer –> Notable Event Review –> Deep Dive

Explanation:
A realistic troubleshooting workflow in ITSI is:
B. Service Analyzer –> Notable Event Review –> Deep Dive
This workflow involves using the Service Analyzer dashboard to monitor the health and performance of your services and KPIs, using the Notable Event Review dashboard to investigate and manage the notable events generated by ITSI, and using the Deep Dive dashboard to analyze the historical trends and anomalies of your KPIs and metrics.
The other workflows are not realistic because they involve components that are not part of the troubleshooting process, such as correlation search, aggregation policy, and KPI.These components are used to create and configure the alerts and episodes that ITSI generates, not to investigate and resolve them.

Question # 6
In which index are active notable events stored?
A. itsi_notable_archive
B. itsi_notable_audit
C. itsi_tracked_alerts
D. itsi_tracked_groups


C. itsi_tracked_alerts

Explanation: In Splunk IT Service Intelligence (ITSI), notable events are created and managed within the context of its Event Analytics framework. These notable events are stored in the itsi_tracked_alertsindex. This index is specifically designed to hold the active notable events that are generated by ITSI's correlation searches, which are based on the conditions defined for various services and their KPIs. Notable events are essentially alerts or issues that need to be investigated and resolved. The itsi_tracked_alertsindex enables efficient storage, querying, and management of these events, facilitating the ITSI's event management and review process. The other options, such as itsi_notable_archiveanditsi_notable_audit, serve different purposes, such as archiving resolved notable events and auditing changes to notable event configurations, respectively. Therefore, the correct answer for where active notable events are stored is the itsi_tracked_alertsindex.

Question # 7
Within a correlation search, dynamic field values can be specified with what syntax?
A. fieldname
B.
C. %fieldname%
D. eval(fieldname)


B.

B is the correct answer because dynamic field values can be specified with syntax within a correlation search. This syntax allows you to insert values from fields returned by the correlation search into alert actions such as email subject or body. For example, inserts the value of the host field into the email.

Question # 8
Which capabilities are enabled through “teams”?
A. Teams allow searches against the itsi_summary index.
B. Teams restrict notable event alert actions.
C. Teams restrict searches against the itsi_notable_audit index.
D. Teams allow restrictions to service content in UI views.


D. Teams allow restrictions to service content in UI views.

Explanation:

D is the correct answer because teams allow you to restrict access to service content in UI views such as service analyzers, glass tables, deep dives, and episode review. Teams alsocontrol access to services and KPIs for editing and viewing purposes. Teams do not affect the ability to search against the itsi_summary index, restrict notable event alert actions, or restrict searches against the itsi_notable_audit index. References: Overview of teams in ITSI


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