Question # 1 Get CloudyConsulting'^'sdashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls foreach ofthe regions.
How should the associate add this functionality?
A. Create new dashboards for each region.B. Add a Region filter to the dashboard.C. Use an analytics package from the AppExchange.
Click for Answer
B. Add a Region filter to the dashboard.
Answer Description Explanation:
The associate should add a Region filter to the dashboard to show all the same KPIs for
each of the regions. A dashboard filter allows users to change the data displayed on a dashboard without changing the underlying reports. Users can apply one or more filters to a dashboard and select the values they want to see. For example, a Region filter can show the KPIs for different regions, such as North America, Europe, Asia, etc.
Question # 2 A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.
Which type of chart should the associate add to this report to help visualize these changes? A. LineB. ScatterC. Donut
Click for Answer
A. Line
Answer Description Explanation:
The type of chart that the associate should add to the report to help visualize the changes in a value over a series of points in time is a line chart. A line chart shows how a numeric value changes over time or across categories, using a continuous line that connects the data points. A line chart is useful for showing trends, patterns, or fluctuations in the data.
Question # 3 Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:
• Adding tabs
• Hiding components
• Making fields conditionally visible
Where should GCC's Salesforce associate go to draft these changes for review? A. Lightning App BuilderB. Record TypesC. Page Layouts
Click for Answer
A. Lightning App Builder
Answer Description Explanation:
The Lightning App Builder is a tool that allows the associate to draft changes to the account record page, such as adding tabs, hiding components, and making fields conditionally visible, and preview them before publishing.
Question # 4 Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorderitems in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.B. Use the downward arrow next to each item name, then select Move to move the item left or right.C. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
Click for Answer
A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
Answer Description Explanation:
Selecting the personalization button (pencil icon), then clicking and dragging the item name
up or down to adjust its location is the correct way to customize the items on the navigation bar, as shown in the screenshot.
Question # 5 Get Cloudy Consulting wants to group its contacts byregion. On most records, this text field is blank or misspelled.
Which action is recommended to ensure there is correct data for this field?
A. Convert the Region field to a picklist field.B. Create a validation rule to enforce correct spelling.C. Email users a list of region names with correct spelling.
Click for Answer
A. Convert the Region field to a picklist field.
Answer Description Explanation: Converting the Region field to a picklist field is the recommended action to ensure there is correct data for this field. A picklist field allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Region field could have values such as North America, Europe, Asia, and so on. Creating a validation rule to enforce correct spelling would not work, because it would not prevent the field from being blank, and it would not account for different spellings or variations of the same region. Emailing users a list of region names with correct spelling would not work, because it would rely on the users to manually enter the correct values, which is prone to human error and inconsistency.
Question # 6 A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin? A. SetupB. App LauncherC. Global Search
Click for Answer
B. App Launcher
Answer Description Explanation:
The place where the user can find the Recycle Bin is the App Launcher. The App Launcher is a menu that allows users to access all the apps and items in their Salesforce org. The Recycle Bin is one of the items that can be found in the App Launcher. The user can search for “Recycle Bin” in the App Launcher and select it to view and restore their deleted records. The Recycle Bin is not located in Setup or Global Search.
Question # 7 A manager can see all of the records owned by their team, but not records owned by other teams.
How is access to the records being controlled?
A. Permission SetsB. ProfilesC. Role Hierarchy
Click for Answer
C. Role Hierarchy
Answer Description Explanation: The role hierarchy is a way of controlling access to records based on the user’s position in the organization. A user can see all of the records owned by themselves and the users below them in the hierarchy, but not records owned by users above them or in a different branch.
Question # 8 A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity. A. Group by opportunity stage> Filter by product family > Sum the total number soldB. Group by product family > Filter to show only Closed Won opportunities >Sum the total number soldC. Croup by active products > Filter to show opportunities this year > Sum the quantity
Click for Answer
B. Group by product family > Filter to show only Closed Won opportunities >Sum the total number sold
Answer Description Explanation:
The steps that the sales manager should follow to create a report that shows their top-selling product families by quantity are:
Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold
These steps will allow the sales manager to see how many products from each product family were sold in the closed opportunities, and compare the performance of different product families.
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