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Salesforce-Associate Practice Questions

Question # 1
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?
A. View account hierarchy and select Add Child Account.
B. Select New on the child accounts related list.
C. Add Get Cloudy Consulting to the Parent Account field


C. Add Get Cloudy Consulting to the Parent Account field


Question # 2
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record. What should they do to add the missing key columns?
A. Edit list filters
B. Select Fields to Display
C. Edit sharing settings


B. Select Fields to Display

Explanation:

Selecting Fields to Display is what the associate should do to add the missing key columns to the custom Contact list view. Selecting Fields to Display is a feature that allows the user to choose which fields to show as columns in the list view, and in what order. The user can select up to 15 fields to display, and drag and drop the fields to rearrange the column order. Editing list filters is a feature that allows the user to apply one or more criteria to filter the records that are displayed in the list view. The user can select a field, an operator, and a value for each filter, and combine multiple filters with AND or OR logic. Editing sharing settings is a feature that allows the user to control the access and visibility of records for different users and groups. The user can define the organization-wide default, role hierarchy, sharing rules, and manual sharing for each object.

Question # 3
A Salesforce associate wants to add a new related list of cases to the Account. Where should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page


B. Page Layout

Explanation:

The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.

Question # 4
Two users in the same opportunity record are seeing different fields. What isthe reasonfor this?
A. The missing fields are marked as hidden in Object Manager.
B. The users are assigned different profiles and page layouts.
C. The users have been configured with different Locales.


B. The users are assigned different profiles and page layouts.

Explanation:

The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.

Question # 5
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how manyindividualshave called in to the support center.
Which relationship on Case should the associate use?
A. Owner
B. Account
C. Contact


C. Contact

Explanation: The contact relationship on case is used to indicate the individual who has called in to the support center. The contact field on case is a lookup field that allows the user to select a contact from the related account or any other account. The owner relationship on case is used to indicate the user who is responsible for working on the case. The account relationship on case is used to indicate the company or organization that the case is related to.

Question # 6
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting. How should the associate locate all the reports in a single location from the Report object?
A. Use the Global search bar
B. Click on All Reports and use the search bar
C. Click on All Folders and use the search bar


C. Click on All Folders and use the search bar

Explanation:

The way that the associate can locate all the reports in a single location from the Report object is to click on All Folders and use the search bar. All Folders is a menu that shows all the report and dashboard folders that the associate has access to. The associate can search for the current month’s folder by entering its name or keyword in the search bar and then select it to view all the reports in that folder. Using the Global search bar or clicking on All Reports and using the search bar are not as efficient and accurate as using the All Folders menu, because they will return results from all the reports and folders, not just the current month’s folder.

Question # 7
How should a Salesforce associate ensure a dashboard has the most current data?
A. By refreshing the browser
B. By clicking refresh
C. By opening the dashboard


B. By clicking refresh

Explanation:

To ensure a dashboard has the most current data, you need to click refresh on the dashboard page. Refreshing the browser or opening the dashboard will not update the data in the dashboard components3. You can also schedule a dashboard to refresh automatically at regular intervals

Question # 8
Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account object. Which editing the Account, the Account Sources field has several predefined values that can be selected.
Which type of field is Account Source?
A. Picklist
B. Formula
C. Text.Area


A. Picklist

Explanation: The Account Source field is a picklist type of field. A picklist field is a type of field that allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Account Source field could have values such as Web, Phone, Referral, and so on. A formula field is a type of field that calculates a value based on an expression or formula, which can reference other fields, functions, or constants. For example, a formula field could calculate the commission amount based on the opportunity amount and the commission rate. A text area field is a type of field that allows the user to enter up to 255 characters of free-form text, which can include multiple lines and spaces. For example, a text area field could capture the description or notes of an account or an opportunity.

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Salesforce Salesforce-Associate Exam Dumps

Exam Name: Salesforce Certified Associate Exam (SU24)
Certification Name: Salesforce Associate Certification

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  • Total Questions: 112
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