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Salesforce-Certified-Administrator Practice Questions

Question # 1

The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added aspart of the approval process?

Choose 2 answers

A.

Field Update

B.

Chatter Post

C.

Auto launched Flow

D.

Email Alert



A.

Field Update


D.

Email Alert



Question # 2

Which three aspects of standard fields should an administrator customize?
Choose 3 answers

A.

PicklistValues

B.

Help Text

C.

Field history tracking

D.

Decimal Places

E.

Field name



A.

PicklistValues


B.

Help Text


C.

Field history tracking



Question # 3

A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce?

A.

Log in as the user to unlock the user and reset the password.

B.

Reset the password policies to allow the user to login.

C.

Reset password on the user's record detail page.

D.

Use the unlock button on the user's record detail page.



C.

Reset password on the user's record detail page.


D.

Use the unlock button on the user's record detail page.



Question # 4
Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date. Which two changes in Setup should the administrator make?
A. Use the page layout editor to change the related list type to Enhanced List.
B. Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.
C. Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type.
D. Use the page layout editor to include the appropriate column in the Cases related list.


B. Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.
D. Use the page layout editor to include the appropriate column in the Cases related list.


Question # 5

An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it whenon the Account Page. How should the administrator accomplish this?

A.

Create a new page layout and a new section titled highlights panel.

B.

In the Account object manager, create a custom compact layout.

C.

From the page layout editor, drag the field to the highlights panel.

D.

Make the field required and move it to the top of the page.



B.

In the Account object manager, create a custom compact layout.



Question # 6

The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by abackup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?

A.

Delegated approver

B.

Two step Approval process

C.

Approval history related list

D.

Delegated Administrator



A.

Delegated approver



Question # 7
The VP of sales at Cloud Kicks is receiving an error message that prevents them from saving an opportunity. The administrator attempted the same edit without receiving an error. How can the administrator validate the error the user is receiving?
A. Review the sharing model.
B. View the setup audit trail.
C. Edit the page layout.
D. Log in as the user.


A. Review the sharing model.
D. Log in as the user.


Question # 8

DreamHouse Realty requires that house showings be scheduled within the current year to preventtoo many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years?

A.

Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.

B.

Create a report that shows any Showing Dates not scheduled in the current year to the updated.

C.

Add Help Text so the user knows to only add a Showing Date within the current year.

D.

Create a validation rule that ensures Showing Date contains a date within the current year.



D.

Create a validation rule that ensures Showing Date contains a date within the current year.


Explanation:
QUESTION NO: 245
The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner. What will the administrator find when troubleshooting this issue?


A. An escalation rule is changing the case owner on case creation
B. The Assignment Rule checkbox is selected by default.
C. Another assignment rule is giving ownership to the administrator
D. The Owner field is missing on the webform and email template.

Answer: B


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Salesforce Salesforce-Certified-Administrator Exam Dumps

Exam Name: Salesforce Certified Administrator (SU24)
Certification Name: Salesforce Administrator

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