Question # 1 A sales representative is fulfilling an order using the step-by-step instructions for that specific customer A. Fulfilment proceduresB. Standard operating proceduresC. Standard engagement steps
Click for Answer
B. Standard operating proceduresQuestion # 2 A sales representative is challenged by a customer with a competitor's product and features. A. Sales acumenB. Product knowledgeC. Forecasting
Click for Answer
B. Product knowledge
Answer Description Explanation: Product knowledge is the skill that the sales rep needs to address this challenge, because it enables the sales rep to confidently and convincingly explain how their product is superior to the competitor’s product, and how it can better solve the
customer’s needs and challenges. The sales rep should be able to highlight the unique features and benefits of their product, and differentiate it from the competitor’s product in terms of value, quality, and performance. Sales acumen and forecasting are not the best answers, because they are not directly related to the challenge of dealing with a customer who is comparing products. Sales acumen is the ability to understand the sales process and the customer’s behavior, and apply the best strategies and techniques to close the deal. Forecasting is the ability to predict the future sales outcomes based on the current pipeline and historical data.
Question # 3 Which element should a sales representative understand to determine if a sale quota is attainable? A. Measures such as activity and outcomeB. If the compensation plan is capped or uncappedC. The percentage of variable compensation
Click for Answer
A. Measures such as activity and outcome
Answer Description Explanation: Measures such as activity and outcome are elements that the sales rep should understand to determine if a sales quota is attainable. Activity measures are indicators of how much effort and action the sales rep puts into achieving their sales quota, such as number of calls made, emails sent, meetings scheduled, etc. Outcome measures are indicators of how much result and impact the sales rep achieves from their sales quota, such as number of leads generated, opportunities created, deals closed, etc.
Question # 4 A sales representative is given an objection and shows respect for the customer's opinion. What level of listening is the sales rep leveraging? A. AttentiveB. SelectiveC. Empathetic
Click for Answer
C. Empathetic
Answer Description Explanation: Empathetic listening is the level of listening that the sales rep is leveraging when they show respect for the customer’s opinion after receiving an objection. An objection is a reason or concern that the customer has for not buying the product or service that the sales rep offers. Empathetic listening is a type of listening that involves understanding and sharing the feelings and emotions of the customer, as well as acknowledging and validating their perspective. Empathetic listening helps to build trust and rapport, reduce resistance, and resolve objections.
Question # 5 A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. A. ConnectB. ConfirmC. Collaborate
Click for Answer
B. Confirm
Answer Description Explanation: The stage in the sales process where a sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment is typically known as the "Confirm" stage. During this phase, the sales rep seeks to ensure that the proposal meets the prospect's needs and expectations, and that there is a mutual understanding of the value the solution offers. This step is crucial for moving towards closing the sale, as it involves resolving any outstanding questions or concerns and solidifying the prospect's commitment to proceeding. Salesforce outlines various stages in the sales process, and the confirmation stage is critical for validating that both parties are aligned before finalizing the deal.
Question # 6 Why is collaborating with departments such as marketing and service crucial to generating a new pipeline? A. To expand and improve networking skillsB. To avoid competing for the best leadsC. To leverage additional expertise and resources
Click for Answer
C. To leverage additional expertise and resources
Answer Description Explanation: Leveraging additional expertise and resources is why collaborating with departments such as marketing and service is crucial to generating a new pipeline. A pipeline is a set of opportunities or potential customers that a sales rep is pursuing or managing in order to close sales. Collaborating with marketing and service helps to access their knowledge, skills, and tools that can help the sales rep generate more leads, nurture more prospects, and close more deals.
Question # 7 Which communication approach has a higher likelihood of achieving a customer relationship built on trust? A. Appreciating the customer's time.B. Scheduling quarterly check-in calls.C. Hosting monthly product webinars.
Click for Answer
A. Appreciating the customer's time.
Answer Description Explanation: Appreciating the customer's time is a communication approach that fosters trust by acknowledging and respecting the value of their time. This approach involves being punctual for meetings, ensuring communications are concise and relevant, and expressing gratitude for their engagement. Building trust with customers is foundational to long-term relationships, and demonstrating respect for their time is a tangible way to show that their needs and priorities are taken seriously. Salesforce highlights the importance of trust in customer relationships and recommends practices that contribute to a respectful and professional interaction.
Question # 8 A sales representative has a low conversion rate during the proposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment. A. Remove the objectives since the prospect already knows them.B. Move the investment to the top to get the objection out of the way.C. Focus more on anticipated outcomes than deliverables.
Click for Answer
C. Focus more on anticipated outcomes than deliverables.
Answer Description Explanation: A customer-centric proposal is one that emphasizes the value and benefits that the solution will provide to the customer, rather than the features and specifications of the product or service. By focusing more on the anticipated outcomes, the sales rep can
show how the solution aligns with the customer’s objectives and needs, and how it will help them achieve their desired results. This will also help the sales rep differentiate themselves from the competition and build trust and credibility with the customer.
Up-to-Date
We always provide up-to-date Salesforce-Sales-Representative exam dumps to our clients. Keep checking website for updates and download.
Excellence
Quality and excellence of our Salesforce Certified Sales Representative (WI25) practice questions are above customers expectations. Contact live chat to know more.
Success
Your SUCCESS is assured with the Salesforce-Sales-Representative exam questions of passin1day.com. Just Buy, Prepare and PASS!
Quality
All our braindumps are verified with their correct answers. Download Sales Professional Practice tests in a printable PDF format.
Basic
$80
Any 3 Exams of Your Choice
3 Exams PDF + Online Test Engine
Buy Now
Premium
$100
Any 4 Exams of Your Choice
4 Exams PDF + Online Test Engine
Buy Now
Gold
$125
Any 5 Exams of Your Choice
5 Exams PDF + Online Test Engine
Buy Now
Passin1Day has a big success story in last 12 years with a long list of satisfied customers.
Salesforce-Sales-Representative Dumps
We have recently updated Salesforce Salesforce-Sales-Representative dumps study guide. You can use our Sales Professional braindumps and pass your exam in just 24 hours. Our Salesforce Certified Sales Representative (WI25) real exam contains latest questions. We are providing Salesforce Salesforce-Sales-Representative dumps with updates for 3 months. You can purchase in advance and start studying. Whenever Salesforce update Salesforce Certified Sales Representative (WI25) exam, we also update our file with new questions. Passin1day is here to provide real Salesforce-Sales-Representative exam questions to people who find it difficult to pass exam
What Our Customers Say
Jeff Brown
Thanks you so much passin1day.com team for all the help that you have provided me in my Salesforce exam. I will use your dumps for next certification as well.
Mareena Frederick
You guys are awesome. Even 1 day is too much. I prepared my exam in just 3 hours with your Salesforce-Sales-Representative exam dumps and passed it in first attempt :)
Ralph Donald
I am the fully satisfied customer of passin1day.com. I have passed my exam using your Salesforce Certified Sales Representative (WI25) braindumps in first attempt. You guys are the secret behind my success ;)
Lilly Solomon
I was so depressed when I get failed in my Cisco exam but thanks GOD you guys exist and helped me in passing my exams. I am nothing without you.
