Question # 1 A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training? A. To ensure that all removable media is password protected in case of loss or theftB. To enable Secure Boot and a BIOS-level password to prevent configuration changesC. To enforce VPN connectivity to be encrypted by hardware modulesD. To configure all laptops to use the TPM as an encryption factor for hard drives
Click for Answer
A. To ensure that all removable media is password protected in case of loss or theft
Answer Description Explanation: Detailed Explanation with Core 2 References:BitLocker To Go is a feature in Windows that allows for encryption of removable drives to protect sensitive information. Training staff on BitLocker To Go ensures that if a removable drive is lost or stolen, it will be password-protected and encrypted, making the data inaccessible to unauthorized individuals. This aligns with Core 2 objectives related to security measures for data-at-rest encryption and best practices for safeguarding information (CompTIA A+ Core 2 Objective 2.6).
Question # 2 A department has the following technical requirements for a new application:
The company plans to upgrade from a 32-bit Windows OS to a 64-bit OS. Which of the
following will the company be able to fully take advantage of after the upgrade? A. CPUB. Hard driveC. RAMD. Touch screen
Click for Answer
C. RAM
Answer Description Explanation:
https://www.makeuseof.com/tag/difference-32-bit-64-bit-windows/
After upgrading from a 32-bit Windows OS to a 64-bit OS, the company will be able to fully
take advantage of the RAM of the computer. This is because a 64-bit operating system is
able to use larger amounts of RAM compared to a 32-bit operating system, which may
benefit the system’s overall performance if it has more than 4GB of RAM installed
Question # 3 A user has a computer with Windows 10 Home installed and purchased a Windows 10 Pro license. The user is not sure how to upgrade the OS. Which of the following should the technician do to apply this license? A. Copy the c:\Wlndows\wlndows.lie file over to the machine and restart.B. Redeem the included activation key card for a product key.C. Insert a Windows USB hardware dongle and initiate activation.D. Activate with the digital license included with the device hardware.
Click for Answer
B. Redeem the included activation key card for a product key.
Answer Description Explanation:
Redeeming the included activation key card for a product key is the correct way to apply a Windows 10 Pro license to a computer that has Windows 10 Home installed. The activation key card is a physical or digital card that contains a 25-digit code that can be used to activate Windows 10 Pro online or by phone. Copying the windows.lie file, inserting a Windows USB hardware dongle and activating with the digital license are not valid methods of applying a Windows 10 Pro license.
Question # 4 A customer recently upgraded their computer to the latest Windows version and is now
having issues with the display. The icons and text are too large, and the colors are not
accurate. Which of the following Control Panel options should the technician adjust to help
the customer? A. Ease of AccessB. Device ManagerC. Network and SharingCenterD. Programs and Features
Click for Answer
B. Device Manager
Answer Description Explanation:
When a customer experiences display issues such as large icons and inaccurate colors
after a Windows upgrade, the most appropriate Control Panel option to address these
issues is "Device Manager." The technician can use Device Manager to check and update
display drivers, which are often the cause of such problems after an OS upgrade. Updating
or reinstalling the correct drivers can help resolve display resolution and color issues.
A. Ease of Access focuses on accessibility features and does not directly address
display driver issues.
C. Network and Sharing Center is related to network settings and does not affect
display settings.
D. Programs and Features is used for managing installed programs and features
but is not relevant for updating display drivers.
Question # 5 A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the best solution for a technician to implement? A. Disable the browser from sending notifications to the Action Center.B. Run a full antivirus scan on the computer.C. Disable all Action Center notifications.D. Move specific site notifications from Allowed to Block.
Click for Answer
D. Move specific site notifications from Allowed to Block.
Question # 6 A technician wants to install Developer Mode on a Windows laptop but is receiving a "failed to install package" message. Which of the following should the technician do first? A. Ensure internet connectivity.B. Check for Windows updates.C. Enable SSH.D. Reboot computer.
Click for Answer
B. Check for Windows updates.
Answer Description Explanation:
Developer Mode on Windows 10 is a feature that allows developers to test and debug their applications on their devices, as well as sideload apps and access other developer tools12. To enable Developer Mode, the user needs to go to the Settings app, select Update & Security, choose For Developers, and switch to Developer Mode123. However, enabling Developer Mode requires internet connectivity, as Windows will download and install a package of features, such as Windows Device Portal and SSH services, that are necessary for Developer Mode124. If the user does not have internet connectivity, they will receive a “failed to install package” message when trying to enable Developer
Mode4. Therefore, the first thing that the technician should do is to ensure that the laptop has internet access, either through Wi-Fi or Ethernet, and then try to enable Developer Mode again4
Question # 7 A company installed a new backup and recovery system. Which of the following types of
backups should be completed FIRST? A. FullB. Non-parity
C. DifferentialD. Incremental
Click for Answer
A. Full
Answer Description Explanation:
The type of backup that should be completed FIRST after installing a new backup and
recovery system is a full backup. This is because a full backup is a complete backup of all
data and is the foundation for all other backups. After a full backup is completed, other
types of backups, such as differential and incremental backups, can be performed.
Question # 8 A user is unable to access the company's network. A technician learns the user's account became inaccessible after multiple unsuccessful login attempts. The user also changed their password before the issue started. Which of the following steps should the technician take to resolve the issue? A. Escalate the user’s issue to the network team.B. Reset the user's password.C. Unlock the user's account.D. Verify the user's login and password.
Click for Answer
C. Unlock the user's account.
Answer Description Explanation: Detailed Explanation with Core 2 References:If multiple unsuccessful attempts led to the account being locked, the technician should unlock the account. Core 2 covers user account management practices, including unlocking accounts and managing failed login attempts (Core 2 Objective 2.5).
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