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500-052 Practice Questions

Question # 1

Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?
A. Take no action, because a supervisor cannot monitor more than one team.
B. Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams.
C. Assign the supervisor as primary supervisor for all the relevant teams.
D. Add the supervisor as a member of all the relevant teams.

C.
Assign the supervisor as primary supervisor for all the relevant teams.

Question # 2

Which information is readable to Cisco Collaboration Software in the cloud?
A. PII
B. plain text name value pair
C. PII and plain text name value pair
D. No information is readable to Cisco collaboration Software.

D.
No information is readable to Cisco collaboration Software.

Question # 3

What are the peripheral variables in the Set Enterprise Call Info step related to?
A. call variables
B. custom variables
C. script parameters that are passed from the application configuration
D. ECC variables

A.
call variables

Question # 4

In Cisco Unified Contact Center Express Serviceability, what is the status of the database subsystem on the Control Center page, if the database subsystem in not configured?
A. shut down
B. out of service
C. partial service
D. not configured

D.
not configured

Question # 5

Which step library is included in the license for Cisco Unified Contact Center Express Standard?
A. document steps
B. email steps
C. ICM steps
D. database steps

A.
document steps

Question # 6

Where can you start, stop, and restart Cisco Unified Contact Center Express services?
A. the system page on Cisco Unified Contact Center Express Administration
B. Cisco Desktop Administration
C. Control Center on Cisco Unified Contact Center Express Service ability
D. Cisco Unified Communications Operating System Administration

C.
Control Center on Cisco Unified Contact Center Express Service ability

Question # 7

Which facility is provided to debug a Cisco Unified Contact Center Express script live with a real voice call?
A. Accept Step
B. Proactive Debugging
C. Cisco Unified Contact Center Express Editor
D. Reactive Debugging

D.
Reactive Debugging

Question # 8

Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
A. A supervisor can use Finesse IPPA to act as an agent and accept calls.
B. An agent can sign in to Finesse IPPA and initiate call recording.
C. A supervisor can sign in to Finesse IPPA and initiate call recording.
D. An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.
E. Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license.

C.
A supervisor can sign in to Finesse IPPA and initiate call recording.

D.
An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.

E.
Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard
license.

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Cisco 500-052 Exam Dumps

Exam Name: Deploying Cisco Unified Contact Center Express
Certification Name: Cisco Specialist

Cisco 500-052 exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated Deploying Cisco Unified Contact Center Express exam questions answers. We keep updating our Cisco Specialist practice test according to real exam. So prepare from our latest questions answers and pass your exam.

Total Questions: 90
Last Updation Date: 16-Jan-2025

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500-052 Practice Questions

C.
Assign the supervisor as primary supervisor for all the relevant teams.

D.
No information is readable to Cisco collaboration Software.

A.
call variables

D.
not configured

A.
document steps

C.
Control Center on Cisco Unified Contact Center Express Service ability

D.
Reactive Debugging

C.
A supervisor can sign in to Finesse IPPA and initiate call recording.

D.
An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.

E.
Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard
license.

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500-052 Practice Questions

C. Assign the supervisor as primary supervisor for all the relevant teams.

D. No information is readable to Cisco collaboration Software.

A. call variables

D. not configured

A. document steps

C. Control Center on Cisco Unified Contact Center Express Service ability

D. Reactive Debugging

C. A supervisor can sign in to Finesse IPPA and initiate call recording.D. An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.E. Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standardlicense.

Cisco 500-052 Exam Dumps

PDF Price

Engine Price

PDF + Engine

Up-to-Date

Excellence

Success

Quality

$80

$100

$125

About Us

WE FEEL SATISFIED WHEN YOU GET SATISFIED!

500-052 Dumps

What Our Customers Say

Jeff Brown

Mareena Frederick

Ralph Donald

Lilly Solomon

C.
Assign the supervisor as primary supervisor for all the relevant teams.

D.
No information is readable to Cisco collaboration Software.

A.
call variables

D.
not configured

A.
document steps

C.
Control Center on Cisco Unified Contact Center Express Service ability

D.
Reactive Debugging

C.
A supervisor can sign in to Finesse IPPA and initiate call recording.

D.
An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.

E.
Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard
license.