Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to
quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in
certain geographic areas, the sales team wants access to customer information even without an
Internet connection. Which mobile solution is appropriate for the Universal Containers’ sales team?

Universal Containers wants to measure revenue based on when individual Products are sold.
What should a Consultant implement to meet this requirement?

The shipping department at Universal Containers is responsible for sending product samples as part
of the sales process. When an opportunity moves to the “sampling” stage, Universal Containers
wants an automatic email sent to the shipping department listing the products on the opportunity.
How can this requirement be met using a workflow email?

Universal Containers has a private sharing model and wants the ability to share documents related to
an opportunity, such as contracts and proposals, with the field sales team.
How can the documents be shard efficiently and securely?

A consultant has created a custom formula field on Opportunity that multiples the Opportunity
Amount by the Account’s Discount field. Which Currency will the formula field use for its value if the
Opportunity and the Account records have different Currencies?

The management at Universal Containers noticed the lead conversion ratio has remained the same
for the hospitality industry despite an increase in lead creation.
Which reporting tool can help determine the issue?

Universal Containers sells three unique products and each product has its own sales process. The
company qualifies prospects for the three products in a consistent manner; however, once the
customer has shown interest, the sales representatives must follow the relevant product’s sales
process.
Which two solutions should a consultant recommend to meet these requirements? Choose two
answers

The sales management team of Universal Containers has noticed that opportunities are taking longer
to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won.
Recently, this time period has increased to 45 days. Which two reporting tools can the sales
management team leverage to help determine the cause? Choose two answers.