Question # 1 Cloud Kicks want to utilize Opportunities to report and track subscriptionsto its "Shoe of the Month" club. Subscribers can pay in full (all at one time), weekly, monthly, or quarterly. Which solution should the Consultant recommend to meet Cloud Kicks needs?
A. Enable schedules on the Product Object
B. Configure the use of contracts with a lookup to the Opportunity object
C. Configure the use of assets with a lookup to the opportunity object
D. Enable schedules on the Opportunity object
Click for Answer
A. Enable schedules on the Product Object
Question # 2 A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales. Which two use cases support this recommendation? Choose 2 answers
A. Need to view the caller ID on screen and quickly make calls with one click
B. Need to add notes quickly while talking to the client
C. Need to chat with customers in real time with Chatter
D. Need to prioritize search results for contacts and opportunities
Click for Answer
A. Need to view the caller ID on screen and quickly make calls with one click
B. Need to add notes quickly while talking to the client
Question # 3 Cloud Kicks frequently has multiple sales representatives that collaborate on an Opportunity and needs Salesforce to allocate credit to each sales representative in order to track against a sales quota. Which Salesforce feature satisfies this requirement?
A. Opportunity splits
B. Account teams
C. Public Groups
D. Opportunity Teams
Click for Answer
Question # 4 The marketing Manager at Northern Trail Outfitters (NTO) wants to leverage the power of sales cloud to support the sales following requirement: • monitor website traffic • Email 1200 leads per day • capture customer satisfaction survey result on a web form • Understand (report) the case of marketing exercise vs sales activity What should a consultant recommend to meet this requirement?
A. Use site.com campaign web-to lead opportunity, report, and dashboard
B. Use mass email, campaign, campaign influence, web-to-lead, opportunity and report
C. Use community campaign, web-to-lead, opportunity and report and dashboard
D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report
Click for Answer
D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report
Question # 5 Cloud Kicks has just completedits initial Sales Cloud Go-Live. Cloud Kicks leadership wants to target users who are not yet using the new application. What should a consultant recommend?
A. Track logins in a spreadsheet
B. Run a Report on Users never Logged In.
C. Run a Mobile Login report.
D. Use the Lightning Usage app.
Click for Answer
B. Run a Report on Users never Logged In.
Question # 6 Northern Trail Outfitters has multiple currency enabled. Which two statements are true about opportunities in this situation? Choose 2 answers
A. The selected currency is used for the Amount (Converted) field
B. Currency must be specified for the opportunity
C. User’s default currency overrides the specified opportunity currency.
D. The selected currency is used for the Amount filed.
Click for Answer
A. The selected currency is used for the Amount (Converted) field
B. Currency must be specified for the opportunity
Question # 7 Northern Trail Outfitters (NTO) has recently started using forecasting in collaboration with sales stages to better understand pipeline. All sales reps have submitted their forecasting numbers for approval. The VP pf sales is reviewing the forecast and sees that the open opportunity pipeline report contains a total of $25,000. The VP of sales then notices that there is $15,000 that is not included in the pipeline forecast summary. What should a consultant suggest as a possible reason for exclusion?
A. The $15,000 is business that is too new and has been assigned to the Omitted forecast category
B. The $15,000 is business that had already been lost and, therefore, is excluded from the pipeline forecast summary
C. The $15,000 is business that is in the Best case category, which is excluded from the pipeline forecast summary
D. The $15,000 is business that is in the commit category, which is excluded from the pipeline forecast summary*
Click for Answer
B. The $15,000 is business that had already been lost and, therefore, is excluded from the pipeline forecast summary
Question # 8 Northern Trail Outfitters has its sales support team enter new prospecting leads for sales representatives. Which three actions should be implemented to enforce data quality and accuracy once the new lead has been qualified and the opportunity has been created to track the deal? Choose 3 answers
A. Enable the lead conversion permission
B. Map custom fields to corresponding opportunity fields
C. Enable validation rules on the opportunity
D. Create an Apex trigger to perform data quality checks.
E. Enable validation rules on the lead
Click for Answer
A. Enable the lead conversion permission
B. Map custom fields to corresponding opportunity fields
E. Enable validation rules on the lead
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