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CRT-271 Practice Questions

Question # 1
Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours. What is the most efficient way to accomplish this task?
A. Select an available colour scheme inside the Branding Editor that most closely matched the company's branding colours.
B. Download HTML/CSS from the company's website and upload it inside the Community Builder.
C. Upload the company logo to generate a colour palette that matched the company's branding colour.
D. Get HEX codes for branding colours from the company's website and manually add them inside the Branding Editor.


C. Upload the company logo to generate a colour palette that matched the company's branding colour.


Question # 2
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement? Select one or more of the following:
A. Update the setting to Public Visibility for all Community pages
B. Enable "Give access to public API requests on Chatter"
C. Update the setting to "Allow access without login"
D. Enable the "Public can access the community" checkbox


D. Enable the "Public can access the community" checkbox


Question # 3
Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the SalesforceAdmin do to enable users to use their Social Sign-on?
A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
C. Enable Social Sign-on in the Community management preferences menu.
D. Create a custom login page with Social Sign-on capabilities, including authentication providers.


A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.


Question # 4
You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?
A. Custom Permission
B. Custom Sharing Rule
C. Records owned by community members are automatically shared with all internal users
D. Custom Sharing Set
E. Custom Sharing Group


E. Custom Sharing Group


Question # 5
Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community, in which customer and partner users are community members

- Partner users help Universal Containers by adding or resolving cases for their customers within the Community

- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

Which licence type should a Salesforce Administrator use for these Partner users?

Select oneor more of the following:

A. Customer Community Plus licence
B. Partner Community licence
C. Employee Community licence
D. Customer Community licence


B. Partner Community licence


Question # 6
Universal Containers needs to build a Community for their customers. Thefollowing security requirements must be met: • Customers can access their accounts. invoices. and orders. • An account is associated to only one individual. • A few customers who act as partners need access to individual accounts. • Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
A. User Customers Account. Customer Community Plus License. and sharing rules.
B. Customers Account. Customer Community License. and sharing rules.
C. User PersonAccount, Customers Community License. and Sharing Set.
D. User Person Account. Customers Community Plus License. and Super User access


C. User PersonAccount, Customers Community License. and Sharing Set.


Question # 7
Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?
A. Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS usersshould navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1
B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
C. All users should access a Visualforce + Tabs community via a Desktop browser only
D. Android & iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
E. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1


D. Android & iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher


Question # 8
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements? Select one or more of the following:
A. Create a Private Community and let brand advisors and consumers register themselves
B. Create a Public Community for consumers and brand advisors
C. Create a Public Community and let brand advisors and consumers register themselves
D. Create a Public Community for consumers and a separate Private Community for brand advisors


C. Create a Public Community and let brand advisors and consumers register themselves


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Salesforce CRT-271 Exam Dumps

Exam Name: Certification Preparation For Community Cloud Consultants (WI25)
Certification Name: Community Cloud

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  • Total Questions: 285
  • Last Updation Date: 20-Feb-2025

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