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Community-Cloud-Consultant Practice Questions

Question # 1

A Salesforce Admin needs to add Reputation to the home page in the Customer Service
Napili Community. Reputation points and levels have been created. What should the
Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

A.

Add a generic component and name it Leaderboard

B.

Enable Chatter for the Customer Service Napili Community

C.

Drag and drop the Reputation Leaderboard component onto the home page

D.

Create a custom Lightning component and add it to the home page



C.

Drag and drop the Reputation Leaderboard component onto the home page




Question # 2

Universal Containers wants the Community login page to display its company logo. How
can the Salesforce Administrator accomplish this in the Community Workspace?
Select one or more of the following:

A.

Upload a logo image file in Login and Registration

B.

Specify a new Community login page that uses the logo

C.

Reference the logo design token in the CSS editor page

D.

Use a login Flow component to display a logo splash screen



A.

Upload a logo image file in Login and Registration




Question # 3

Universal Containers has been using WordPress to publish product specifications, and
using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to
improve the Partner experience by making these resources available to Partners in their
Community. What should the Community Cloud consultant do to meet these requirements?

A.

Consolidate work into WordPress and use CMS Connect in the Community

B.

Use the native Content Transformation tool to convert the resources into Knowledge
articles

C.

Create Knowledge articles that link to the relevant documents in both systems

D.

Use CMS Connect to bring both sets of resources into the Community



D.

Use CMS Connect to bring both sets of resources into the Community




Question # 4

Universal Containers has the following requirements: - Enable VIP community access once
a customer has reached $1 milion in revenue- Maintain customer revenue in Salesforce- All
customers must have access to the general customer community- VIP customers must
have access to VIP information in the community- The number of profiles in Salesforce
must be limited How should the Salesforce Admin provide VIP users access to the VIP
information?

A.

Create a permission set that has permissions to the VIP information and add it to
VIPcustomers.

B.

Create a profile that has permissions to the VIP information and assign it to the VIP
communityusers.

C.

Create a sharing set that allows VIP customers to access VIP information.

D.

Create a sharing rule that allows VIP customers to access VIP information.



A.

Create a permission set that has permissions to the VIP information and add it to
VIPcustomers.




Question # 5

Wendy, the Community Manager at Regional Containers has come to you for advice on
managing the Community (Community Manager & Community Builder) from a Mobile
Device, what do you recommend?

A.

Navigate to the community URL and append /manage/one.app and you will be able
login to the mobile community management site

B.

Wendy should access Community Manager and Community Builder via a Desktop
browser only

C.

Wendy should download the OneCommunity Manager app where she will be able to
make limited administrative changes to the Community

D.

Wendy should download the Salesforce1 app and access the Community Manager
through the Salesforce1 switcher



B.

Wendy should access Community Manager and Community Builder via a Desktop
browser only




Question # 6

Universal Containers needs to allow customers to self-register for their Community for
customers. Existing contacts must be given Community access without creating duplicate
contacts.
How should a Salesforce Admin perform this task?

A.

Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and
show an error message during registration.

B.

Uncheck the option Allow Duplicates in Salesforce in Community Management.

C.

Create a validation rule to prevent duplicates and show an error message.

D.

Develop a batch process that will delete duplicate contacts in the Community and
reassign users to existing contacts.



A.

Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and
show an error message during registration.




Question # 7

Universal Containers builds a Partner Community for their dealers. They set up the partner
account with two roles to represent sales employees and their managers. After going live,
the dealerships inform Universal Containers that they need a CEO type of access for
specific users who need to access all of the data on the partner account. How should the
Salesforce Admin fulfil this requirement?

A.

Promote the CEO partner user to delegated admin on the partner account

B.

Assign Super User access to the CEO partner user on the Contact page

C.

Add a third role to the partner account hierarchy for the CEO partner user

D.

Make the CEO partner user the owner of the partner account



B.

Assign Super User access to the CEO partner user on the Contact page




Question # 8

Company X has created a community and wishes to change the branding to match their
website. Which 3 actions could they take.

A.

Import the company logo and a custom color palette will be generated

B.

Use custom CSS

C.

Link to an external website and the CSS will be automatically generated

D.

Use HEX values within the color swatch



A.

Import the company logo and a custom color palette will be generated


B.

Use custom CSS


D.

Use HEX values within the color swatch




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Exam Name: Salesforce Certified Community Cloud Consultant (WI25)
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  • Total Questions: 285
  • Last Updation Date: 28-Mar-2025

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