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CRT-402 Practice Questions

Question # 1

Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?

A.

Formula Field

B.

Workflow Update

C.

Case Process

D.

Lightning Process Builder



A.

Formula Field




Question # 2

Which values must be defined when creating a new Opportunity Stage?Choose 3 answers

A.

Close Date

B.

Amount

C.

Probability

D.

Forecast Category

E.

Type



C.

Probability


D.

Forecast Category


E.

Type




Question # 3

Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases.What is the recommended solution to configure this? Choose 2 answers

A.

Create standard role hierarchies

B.

Set organization-wide sharing defaults to public read/only.

C.

Create criteria-based sharing rules.

D.

Set organization-wide sharing defaults to private



A.

Create standard role hierarchies


B.

Set organization-wide sharing defaults to public read/only.




Question # 4

At Universal Containers, multiple departments utilize the Case object for different purposes. Some users
submit cases for IT and HR requests.Other users provide customer support with case records. How can an App
Builder enable different users to see different fields, based on the case type?

A.

Create different case record types for IT, HR and Customer Support. Assign different page layouts to
each record type by profile.

B.

Create different case field sets for IT, HR and Customer Support. Assign different field sets by profile.

C.

Create different case record types for IT, HR and Customer Support. Assign different page layouts to
each recordtype by role.

D.

Create different case field sets for IT, HR and Customer Support. Assign different field sets by role.



A.

Create different case record types for IT, HR and Customer Support. Assign different page layouts to
each record type by profile.




Question # 5

What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers

A.

Users with the “Manage Public Reports” permission can organize reports by creating custom report
folders and sending invitations to users to access them.

B.

Users must have certain permissions to access public, hidden, or shared folder.

C.

Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can create
custom reports that all users can view.

D.

Users that want to grant access to personal folders can manually share a personal folder with a user or
public group.



A.

Users with the “Manage Public Reports” permission can organize reports by creating custom report
folders and sending invitations to users to access them.


C.

Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can create
custom reports that all users can view.




Question # 6

A custom object has a public reads only sharing settings that does not grant access using hierarchies. A
dynamic sharing ruleprovides write access to the object to the global marketing public group if the record is marked as global. A user creates a new record and marks it as global. Who will have write access to the
record?

A.

The global marketing public group and anyone abovethe owner in the role hierarchy

B.

The record owner and the global marketing public group.

C.

The global marketing public group, the record owner, and anyone above the owner in the role hierarchy.

D.

The record owner and anyone above the owner in the rolehierarchy



B.

The record owner and the global marketing public group.




Question # 7

What is the capability of sandbox templates? Choose 2 answers

A.

Create aPartial Copy sandbox from a Partial Copy sandboxes environment.

B.

Specify the object whose data should be replicated in a Partial Copy sandbox environment.

C.

Specify the data range for data being replicated in a Partial Copy sandbox environment

D.

Save atemplate for re-use when creating a Partial Copy sandbox environment.



B.

Specify the object whose data should be replicated in a Partial Copy sandbox environment.


D.

Save atemplate for re-use when creating a Partial Copy sandbox environment.




Question # 8

What metadata changes can be made directly in a production environment without deploying from sandbox? Choose 2 answers

A.

Apex Triggers

B.

Visualforce Pages

C.

Validation Rules

D.

ApexClasses



B.

Visualforce Pages


C.

Validation Rules




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Salesforce CRT-402 Exam Dumps

Exam Name: Certification Preparation for Platform App Builder (SU24)
Certification Name: App Builder

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  • Total Questions: 234
  • Last Updation Date: 28-Mar-2025

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