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ITIL-Foundation Practice Questions

Question # 1

Which process works with change management to ensure only authorized components are used?
A. Knowledge management
B. Serviceportfolio management
C. Service asset and configuration management
D. Financial management for IT services

C.
Service asset and configuration management

Question # 2

In which document would you expect to see an overview of actual service achievements againsttargets?
A. Operational level agreement (OLA)
B. Capacity plan
C. Service level agreement (SLA)
D. SLA monitoring chart (SLAM)

D.
SLA monitoring chart (SLAM)

Question # 3

Which of the following is NOT an objective of service transition?
A. To ensure that a service can be managed, operated and supported
B. To provide training and certification in project management
C. To provide quality knowledge and information about services and service assets
D. To plan and manage the capacity and resource requirements to manage a release

B.
To provide training and certification in project management

Question # 4

How many people should be accountable for a process as defined in the RACI model?
A. As many as necessary to complete the activity
B. Only one - the process owner
C. Two - theprocess owner and the process enactor
D. Only one - the process architect

B.
Only one - the process owner

Question # 5

Which one of the following is an objective of service catalogue management?
A. Negotiating and agreeing service level agreement
B. Negotiating and agreeing operational level agreements
C. Ensuring that the service catalogue is made available to those approved to access it
D. Only ensuring that adequate technical resources are available

C.
Ensuring that the service catalogue is made available to those approved to access it

Question # 6

Which statement about service review meetings isFALSE?
A. Actions from servicereview meetings should only be assigned to the service provider
B. Meetings should be held on a regular basis to review service achievement
C. Issues for the upcoming period should be discussed at the meetings
D. Progress and success of the service improvement programme (SIP) should be reviewed

A.
Actions from servicereview meetings should only be assigned to the service provider

Question # 7

What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?
A. Business services
B. Component services
C. Supporting services
D. Customer services

C.
Supporting services

Question # 8

Which of the following CANNOT be provided by a tool?
A. Knowledge
B. Information
C. Wisdom
D. Data

C.
Wisdom

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Exin ITIL-Foundation Exam Dumps

Exam Name: ITIL� Foundation
Certification Name: ITIL Foundation

Exin ITIL-Foundation exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated ITIL� Foundation exam questions answers. We keep updating our ITIL Foundation practice test according to real exam. So prepare from our latest questions answers and pass your exam.

Total Questions: 324
Last Updation Date: 17-Feb-2025

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ITIL-Foundation Practice Questions

C.
Service asset and configuration management

D.
SLA monitoring chart (SLAM)

B.
To provide training and certification in project management

B.
Only one - the process owner

C.
Ensuring that the service catalogue is made available to those approved to access it

A.
Actions from servicereview meetings should only be assigned to the service provider

C.
Supporting services

C.
Wisdom

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Why Buy ITIL-Foundation Exam Dumps From Passin1Day?

ITIL-Foundation Practice Questions

C. Service asset and configuration management

D. SLA monitoring chart (SLAM)

B. To provide training and certification in project management

B. Only one - the process owner

C. Ensuring that the service catalogue is made available to those approved to access it

A. Actions from servicereview meetings should only be assigned to the service provider

C. Supporting services

C. Wisdom

Exin ITIL-Foundation Exam Dumps

PDF Price

Engine Price

PDF + Engine

Up-to-Date

Excellence

Success

Quality

$80

$100

$125

About Us

WE FEEL SATISFIED WHEN YOU GET SATISFIED!

ITIL-Foundation Dumps

What Our Customers Say

Jeff Brown

Mareena Frederick

Ralph Donald

Lilly Solomon

C.
Service asset and configuration management

D.
SLA monitoring chart (SLAM)

B.
To provide training and certification in project management

B.
Only one - the process owner

C.
Ensuring that the service catalogue is made available to those approved to access it

A.
Actions from servicereview meetings should only be assigned to the service provider

C.
Supporting services

C.
Wisdom