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AD0-E712 Practice Questions

Question # 1
A new theme has been installed and deployed but the old one still shows in the frontend. What is the reason for this?
A. All the indexes need to be refreshed.
B. The configuration needs to be updated to select the new theme.
C. The visitor's browser cache needs to expire.


B. The configuration needs to be updated to select the new theme.

Explanation:

According to the Adobe Commerce Merchant Documentation, you need to update your configuration settings to apply a new theme to your store after installing and deploying it. You can do this by going to Content > Design > Configuration and selecting your new theme from the Applied Theme drop-down list.

References:

https://docs.magento.com/user-guide/design/theme-apply.html

Question # 2
What is dropshipping?
A. A retail technique in which a retailer uses a third-party to hold the inventory and ship the orders directly to the customer.
B. A shipping technique in which orders are shipped in bulk using the same transport after a merchant collects enough orders in the same geographical area.
C. A delivery technique in which the merchant is acting as the carrier instead of relying on 3rd-party shipping carriers like UPS or FedEx


A. A retail technique in which a retailer uses a third-party to hold the inventory and ship the orders directly to the customer.

Explanation:

Dropshipping is a retail technique in which a retailer does not keep products in stock, but instead transfers customer orders and shipment details to a third-party supplier, who then ships the goods directly to the customer. This way, the retailer does not have to handle product inventory or fulfillment.

References:

https://www.shopify.com/encyclopedia/what-is-dropshipping

Question # 3
A merchant wants to review which CMS Blocks and Pages have recently been edited and the user who made the edits Which feature of Adobe Commerce allows this?
A. Web Server Log Viewer
B. Business Intelligence
C. Action Logs Reports


C. Action Logs Reports

Explanation:

According to the Adobe Commerce Merchant Documentation, you can use action logs reports to track the actions of users in the Admin Panel, such as creating, updating, or deleting CMS blocks and pages. You can filter the reports by user, date range, action type, or object type.

References:

https://docs.magento.com/user-guide/reports/action-logs.html

Reference:

[Reference: Action Logs Reports | Adobe Commerce - Experience League: https://experienceleague.adobe.com/docs/commerce-admin/systems/action-logs/action-log-report.html?lang=en, Explanation:, The Action Logs Reports feature in Adobe Commerce allows merchants to track all the changes that have been made to their store by Admin users. This includes changes to CMS blocks and pages., The reports show the following information:, The name of the CMS block or page that was edited., The date and time of the edit., The user who made the edit., The type of edit that was made., The merchant can use the reports to track who has been making changes to their CMS blocks and pages, and to see what changes have been made. This can help to ensure that the store is being maintained in a consistent manner., The other options are not correct. Option A, Web Server Log Viewer, does not allow merchants to track changes to CMS blocks and pages. Option B, Business Intelligence, is a broader term that refers to a variety of tools that can be used to analyze data. While Business Intelligence tools can be used to track changes to CMS blocks and pages, they are not specifically designed for this purpose., Therefore, the correct answer is C., ]

Question # 4
How would a Business Practitioner maintain the order grid, clearing it of older orders in Adobe Commerce for future retrieval?
A. It requires custom code or a third-party module
B. Change the order status to Archived
C. Use the Archive Order feature


C. Use the Archive Order feature

Explanation:

According to the Adobe Commerce Merchant Documentation, you can use the archive order feature to move completed orders from the order grid to a separate archive grid. This can help you keep your order grid clean and improve performance. You can access archived orders at any time from the Sales > Operations > Orders > Archive section.

References:

https://docs.magento.com/user-guide/sales/order-archive.html

Question # 5
An admin wants to login as a customer that is placing an order, to be able to assist them. Which two conditions must be met? (Choose two.)
A. Ensure the feature is enabled in the Stores > Configuration section
B. Ensure that "Can Log In As Customer" is set to Yes on the edit page of the account that will use the feature.
C. Ensure the feature is enabled for the customer on whose behalf admin will log in
D. Ensure that the customer clicks Allow Remote Assistance in a browser modal that appears after the admin sends a login request.


A. Ensure the feature is enabled in the Stores > Configuration section

B. Ensure that "Can Log In As Customer" is set to Yes on the edit page of the account that will use the feature.

Explanation:

According to the Adobe Commerce Merchant Documentation, you can use the Login as Customer feature to log in to your storefront as a customer from the Admin Panel. To use this feature, you need to enable it in the Stores > Configuration > Customers > Loginas Customer section, and also grant permission to specific user roles by setting “Can Log In As Customer” to Yes on their account edit pages.

References:

https://docs.magento.com/user-guide/customers/login-as-customer.html

Question # 6
Which two areas allow separate configuration by customer groups in Magento Open Source? (Choose two.)
A. Tax rules
B. Currency
C. Payment and delivery methods
D. Pricing and promotions (discounts)


A. Tax rules

D. Pricing and promotions (discounts)

Explanation:

According to the Adobe Commerce Merchant Documentation, you can configure tax rules and pricing and promotions (discounts) by customer groups in Magento Open Source. For example, you can create tax rules that apply different tax rates or exemptions for different customer groups, or you can create cart price rules or catalog price rules that apply discounts or special prices for specific customer groups.

References:

https://docs.magento.com/user-guide/tax/tax-rules.html
https://docs.magento.com/user-guide/marketing/price-rules-cart-customer-groups.html
https://docs.magento.com/user-guide/marketing/price-rules-catalog-customer-groups.html

Question # 7
What is headless eCommerce?
A. It's a distribution of all goods a company sells across multiple stores and warehouses with no single application serving as the "central" authority from which other applications could pull the data.
B. It's a sales strategy based on the company not having any eCommerce website of their own, relying on other vendors selling its goods online and having a system with API that allows fulfilling orders on their behalf with their branding.
C. It is a separation of the front end and back end of an eCommerce application, with the back end exposing an API to which one or multiple front end applications can connect.



Explanation:

Headless eCommerce is an architecture that decouples the presentation layer (front end) from the business logic and data layer (back end) of an eCommerce application. This allows for more flexibility and customization of the front end, as well as easier integration with other systems and channels via an API.

References:

https://www.bigcommerce.com/blog/headless-commerce/#what-is-headless-commerce

Question # 8
Which two payment options are available in Adobe Commerce, but not in Magento Open Source? (Choose two.)
A. Store credit
B. Cash on delivery
C. Gift card
D. Credit Card


A. Store credit

C. Gift card

Explanation:

According to the Adobe Commerce Merchant Documentation, store credit and gift card are two payment options that are available only in Adobe Commerce, not in Magento Open Source. Store credit allows customers to use the balance in their accounts to pay for orders, while gift card allows customers to use a code that represents a specific amount of money.

References:

https://docs.magento.com/user-guide/customers/account-dashboard-store-credit.html https://docs.magento.com/user-guide/catalog/product-gift-card.html

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Exam Name: Adobe Commerce Business Practitioner Professional
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