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Marketing-Cloud-Email-Specialist Practice Questions

Question # 1
NorthernTrail Outfitters (NTO) is having an issue with bad email addresses coming into its website email signup form, impacting deliverability and sender reputation.
What should NTO use to make sure email addresses are valid before adding to its audience?
A. Leverage a Smart Capture block
B. A double opt-in at signup
C. Add CAPTCHA validation to the form


B. A double opt-in at signup

Explanation: A double opt-in at signup is the best way to make sure email addresses are valid before adding them to the audience, as it requires the subscriber to confirm their email address by clicking on a link sent to their inbox. This ensures that the email address is not fake, misspelled, or belongs to someone else. A double opt-in also helps to build trust and consent with the subscriber. A Smart Capture blockor a CAPTCHA validation would not verify the validity of the email address, but only capture or filter the input from the form.


Question # 2
A marketer is using Preview ..Test sending to check that content is ready for an upcoming campaign and notices the Send Log Data Extension is not updating.
What is the reason records are NOT being recorded?
A. Test sends are rot recorded on the Send Log Data Extension.
B. The send exceeded the maximum test send threshold.
C. A subscriber was not selected in the Subscriber Preview tab.


A. Test sends are rot recorded on the Send Log Data Extension.

Explanation: Test sends are not recorded on the Send Log Data Extension is the correct answer. A Send Log Data Extension is a data extension that captures information about each email send, such assubscriber key, email name, subject line, send date, etc. However, test sends are not recorded on the Send Log Data Extension, as they are not considered actual sends. Test sends are used to preview and test how your email will look for different subscribers before sending it to your target audience. The send exceeded the maximum test send threshold is not a valid reason, as there is no such limit for test sends in Marketing Cloud. A subscriber was not selected in the Subscriber Preview tab is not a valid reason either, as this option only affects how you preview your email content, not how you record your test send information. You can learn more about this in the [Email Testing Tools] module on Trailhead.


Question # 3
A marketer wants to store all the attributes for a triggered send within a data extension. Which configuration is required when creating the data extension for this triggered send information?
A. Create from template and choose triggered Send Data Extension template.
B. Include Subscriber key and Email address field as primary key.
C. Select the Use for triggered send' checkbox.


C. Select the Use for triggered send' checkbox.

Explanation: Selecting the‘Use for triggered send’ checkbox is the correct answer. This option allows you to create a data extension that can be used as a target audience for a triggered send. A triggered send is an email that is sent in response to a subscriber’s action or behavior, such as a purchase confirmation or a welcome email. When you select this option, you also need to include the subscriber key and email address fields in your data extension. Creating from template and choosing triggered send data extension template isnot a valid option, as there is no such template available in Marketing Cloud. Including subscriber key and email address field as primary key is not required, as only the subscriber key field needs to be set as the primary key. You can learn more about this in the Data Extensions module on Trailhead.


Question # 4
Northern Trail Outfitter’s customer base has high engagement on mobile devices, and a marketing intern is creating an email campaign tomorrow.
Which mobile optimization option provides the quickest turnaround and easiest implementation?
A. Mobile Responsive
B. Responsive Aware
C. Mobile Aware


C. Mobile Aware

Explanation: Mobile Aware is an email design technique that uses a single-column layout, large fonts, clear calls to action, and minimal images to optimize the email for mobile devices. Mobile Aware is the easiest and quickest way to create mobile-friendly emails, as it does not require any coding or media queries.


Question # 5
Northern Trail Outfitters (NTO) receives a complaint from a long-time customer who claims that, despite providing an updated email address, they are still receiving emails at an old address. NTO confirms that the customer's new email address is stored in the target data extension.
What is preventing the customer from receiving emails at their new address?
A. The new email address is from an unsupported domain.
B. The email address has not been updated in All Subscribers.
C. The customer has not opted in again with the new address.


B. The email address has not been updated in All Subscribers.

Explanation: The email address has not been updated in All Subscribers is the correct answer. All Subscribers is the master list of subscribers in Marketing Cloud, and it stores the email address, subscriber key, and status for each subscriber. If a subscriber changes their email address, it needs to be updated in All Subscribers as well as in any other data extensions or lists that store the subscriber information. Otherwise, Marketing Cloud willstill send emails to the old address stored in All Subscribers. You can learn more about this in the Manage Subscribers module on Trailhead.


Question # 6
Northern Trail Outfitters third-party point-of-sale software order information in batches of large files. the timing varies throughout the day. Which feature should be used to accommodate this setup?
A. Triggered Automation
B. Scheduled Automation
C. Wait Activity


A. Triggered Automation

Explanation: Triggered Automation is a feature that allows marketers to run an automation when a file is dropped into a specified location, such as an FTPfolder or Enhanced FTP folder. Triggered Automation can accommodate the setup of NTO’s third-party point-of-sale software that sends order information in batches of large files at varying times throughout the day. [Source: Trailhead]


Question # 7
Northern Trail Outfitters (NTO) has noticed a decrease in open rateacross all email campaigns. NTO is concerned its sender reputation may have been negatively impacted by a recent import of subscribers.
Which metric should be analyzed as a possible indicator of bad sender reputation?
A. Send volume
B. Click rate
C. Blockbounces


C. Blockbounces

Explanation: Block bounces are a metric that should be analyzed as a possible indicator of bad sender reputation. Block bounces occur when an email is rejected by a recipient’s mail server because it considers the sender’s IP address or domain asa source of spam. This can negatively impact the sender’s reputation and affect their deliverability. Send volume and click rate are not directly related to sender reputation, although they may influence other factors such as engagement and spam complaints.


Question # 8
Northern Trail Outfitters wants to utilize an Amazon s3 bucket to import data into Marketing Cloud Data Extensions.
What should be used to achieve this?
A. Ingest API
B. Import Wizard
C. Import Activity


C. Import Activity

Explanation: An Import Activity is a type of automation activity that can be used to import data from an external source into a data extension. It supports various file transfer protocols, including Amazon S3 buckets. An Import Activity can be configured to run on a schedule or triggered by an event.


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Salesforce Marketing-Cloud-Email-Specialist Exam Dumps

Exam Name: Salesforce Certified Marketing Cloud Email Specialist (SU24)
Certification Name: Marketers

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  • Total Questions: 161
  • Last Updation Date: 24-Feb-2025

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