Discount Offer

Why Buy ADM-261 Exam Dumps From Passin1Day?

Having thousands of ADM-261 customers with 99% passing rate, passin1day has a big success story. We are providing fully Salesforce exam passing assurance to our customers. You can purchase Service Cloud Administration (SU24) exam dumps with full confidence and pass exam.

ADM-261 Practice Questions

Question # 1
Which method can be used to route cases from social channels?
A. use Twitter-to-case and add workflow rules to the case object.
B. Enable Social Customer Service and add assignment rules to the case object.
C. Enable Social Network Profile and add workflow rules to the contact object.
D. Enable Social Network Profile and add assignment rules to the case object.


B. Enable Social Customer Service and add assignment rules to the case object.


Question # 2
A team of publishers has created and published articles in Salesforce knowledge. The manager of the help desk describe articles are useful to agents. Which reports can the help desk manager use to determine the quality of the articles? Choose 2 answers
A. Report on the articlesfollowed in Chatter
B. Report on agent ratings on articles
C. Report on agent feedback on articles
D. Report on the articles attached to cases


B. Report on agent ratings on articles
D. Report on the articles attached to cases


Question # 3
A contact center manager islooking for ways to overall cost per case.
What Salesforce metrics should the contact center manager evaluate? (Choose 2)
A. Average number of activities per case
B. Average number of articles attached to a case
C. Total number of cases by origin
D. Average customer satisfaction score by case


A. Average number of activities per case
B. Average number of articles attached to a case


Question # 4
Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to production.
Which two deploy solutions should a consultant to ensure skills-based routing is operational in Production?
A. Change Sets
B. Mass Transfer Records
C. Data Import Wizard
D. Data Loader


A. Change Sets
B. Mass Transfer Records


Question # 5
Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment. What should be used for migration functionality?
A. Visual Studio Code and change sets
B. Mass Transfer Records, change sets, and Visual Studio Code
C. Visual Workflow, data loader, and Force.com IDE
D. Data loader, change sets, and Force.com Excel Connector


A. Visual Studio Code and change sets


Question # 6
Universal Containers wants to provide a more consistent serviceexperience to its customers and is evaluating the Service Cloud macro feature.

Which three configurations must be made? Choose 3 answers
A. Users must use Lightning Experience.
B. Publisher Actions used in the macros must be on the page layout.
C. The Macros widget or utility must be added to the console.
D. The Run Macros Permission must be granted to users.
E. The Run Macros Action must be on the page layout.


A. Users must use Lightning Experience.
B. Publisher Actions used in the macros must be on the page layout.
D. The Run Macros Permission must be granted to users.


Question # 7
Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The notification should contain a reference link in the form of their case number. The customer should be able to click the link and be redirected to the resolved case in UC's Community. Which three features must be configured to accomplish this? Choose 3 answers
A. Email Alert
B. Email Relay
C. Email Template
D. Assignment Rule
E. Workfl


A. Email Alert
C. Email Template
E. Workfl


Question # 8
A Company sells two products, each with its own maintenance schedule.
Which feature should a consultant recommendimplementing to meet thisrequirement?
A. Lightning Service Console
B. An AppExchange Solution
C. Field Service Lightning
D. Customer Community


C. Field Service Lightning


ADM-261 Dumps
  • Up-to-Date ADM-261 Exam Dumps
  • Valid Questions Answers
  • Service Cloud Administration (SU24) PDF & Online Test Engine Format
  • 3 Months Free Updates
  • Dedicated Customer Support
  • Salesforce Consultant Pass in 1 Day For Sure
  • SSL Secure Protected Site
  • Exam Passing Assurance
  • 98% ADM-261 Exam Success Rate
  • Valid for All Countries

Salesforce ADM-261 Exam Dumps

Exam Name: Service Cloud Administration (SU24)
Certification Name: Salesforce Consultant

Salesforce ADM-261 exam dumps are created by industry top professionals and after that its also verified by expert team. We are providing you updated Service Cloud Administration (SU24) exam questions answers. We keep updating our Salesforce Consultant practice test according to real exam. So prepare from our latest questions answers and pass your exam.

  • Total Questions: 355
  • Last Updation Date: 28-Mar-2025

PDF Price

$19.99
$55.99 Updates:

Engine Price

$25.99
$73.99 Updates:

PDF + Engine

$29.99
$84.99 Updates:


Up-to-Date

We always provide up-to-date ADM-261 exam dumps to our clients. Keep checking website for updates and download.

Excellence

Quality and excellence of our Service Cloud Administration (SU24) practice questions are above customers expectations. Contact live chat to know more.

Success

Your SUCCESS is assured with the ADM-261 exam questions of passin1day.com. Just Buy, Prepare and PASS!

Quality

All our braindumps are verified with their correct answers. Download Salesforce Consultant Practice tests in a printable PDF format.

Basic

$80

Any 3 Exams of Your Choice

3 Exams PDF + Online Test Engine

Buy Now
Premium

$100

Any 4 Exams of Your Choice

4 Exams PDF + Online Test Engine

Buy Now
Gold

$125

Any 5 Exams of Your Choice

5 Exams PDF + Online Test Engine

Buy Now

About Us

Passin1Day has a big success story in last 12 years with a long list of satisfied customers.

We are UK based company, selling ADM-261 practice test questions answers. We have a team of 34 people in Research, Writing, QA, Sales, Support and Marketing departments and helping people get success in their life.

We dont have a single unsatisfied Salesforce customer in this time. Our customers are our asset and precious to us more than their money.

WE FEEL SATISFIED WHEN YOU GET SATISFIED!

ADM-261 Dumps

We have recently updated Salesforce ADM-261 dumps study guide. You can use our Salesforce Consultant braindumps and pass your exam in just 24 hours. Our Service Cloud Administration (SU24) real exam contains latest questions. We are providing Salesforce ADM-261 dumps with updates for 3 months. You can purchase in advance and start studying. Whenever Salesforce update Service Cloud Administration (SU24) exam, we also update our file with new questions. Passin1day is here to provide real ADM-261 exam questions to people who find it difficult to pass exam

Salesforce Consultant can advance your marketability and prove to be a key to differentiating you from those who have no certification and Passin1day is there to help you pass exam with ADM-261 dumps. Salesforce Certifications demonstrate your competence and make your discerning employers recognize that Service Cloud Administration (SU24) certified employees are more valuable to their organizations and customers.


We have helped thousands of customers so far in achieving their goals. Our excellent comprehensive Salesforce exam dumps will enable you to pass your certification Salesforce Consultant exam in just a single try. Passin1day is offering ADM-261 braindumps which are accurate and of high-quality verified by the IT professionals.

Candidates can instantly download Salesforce Consultant dumps and access them at any device after purchase. Online Service Cloud Administration (SU24) practice tests are planned and designed to prepare you completely for the real Salesforce exam condition. Free ADM-261 dumps demos can be available on customer’s demand to check before placing an order.


What Our Customers Say

Testimonial

Jeff Brown

Thanks you so much passin1day.com team for all the help that you have provided me in my Salesforce exam. I will use your dumps for next certification as well.
Testimonial

Mareena Frederick

You guys are awesome. Even 1 day is too much. I prepared my exam in just 3 hours with your ADM-261 exam dumps and passed it in first attempt :)
Testimonial

Ralph Donald

I am the fully satisfied customer of passin1day.com. I have passed my exam using your Service Cloud Administration (SU24) braindumps in first attempt. You guys are the secret behind my success ;)
Testimonial

Lilly Solomon

I was so depressed when I get failed in my Cisco exam but thanks GOD you guys exist and helped me in passing my exams. I am nothing without you.