Question # 1 Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues? A. CK should provision and activate CDN in those regions where traffic is high.B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.C. CK should provision and activate CDN in those regions where traffic is lowD. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
Click for Answer
A. CK should provision and activate CDN in those regions where traffic is high.
Answer Description Explanation:
Question # 2 The UniversalContainers Experience Cloud admin needs to move a site from one
production org to another production org that it is not directly connected to.
What is the recommended choice for moving the site from one org to the other? A. Deployment via Metadata APIB. Publication via Experience BuilderC. Deployment via Change SetD. Lightning Bolt Export and Installation
Click for Answer
D. Lightning Bolt Export and Installation
Answer Description Explanation : To move a site from one production org to another production org that is not
directly connected, UC should use Lightning Bolt Export and Installation. Lightning Bolt is a
feature that allows UC to export a site as a package that contains the site template, theme,
pages, components, and content. UC can then install the package in another org using the
AppExchange or a URL link.
Question # 3 DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them? A. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.B. Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.C. Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.D. Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
Click for Answer
A. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
Answer Description Explanation:
Question # 4 A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers A. Select the appropriate topics on the Knowledge tab within Lightning Experience.B. Allow guest users to tag displayed articles with relevant topics on a public page.C. Establish automatic topic assignment of topics to specified data categories within WorkSpaces.D. Manually add one or more topics to each article within Workspaces.
Click for Answer
A. Select the appropriate topics on the Knowledge tab within Lightning Experience.D. Manually add one or more topics to each article within Workspaces.
Answer Description Explanation:
Question # 5 What are two ways a question can be escalated to a case?
Choose 2 answers A. Manually by a moderator selecting ‘’Escalate to Case’’ in the FeedB. Manually by users commenting ‘’Escalate’’C. Automatically via Case Assignment RulesD. Automatically via process Builder by meeting specified criteria
Click for Answer
A. Manually by a moderator selecting ‘’Escalate to Case’’ in the FeedD. Automatically via process Builder by meeting specified criteria
Answer Description Explanation:
Question # 6 A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this
site, a custom object will be used to manage customer subscriptions. These subscriptions
will need to leverage advanced sharing rules to ensure that only appropriate customers can
see these subscriptions.
Which two user license types should be granted to customers to support this sharing
requirement?
(Choose2 answers) A. Partner Community UserB. Customer Community Login UserC. Customer Community UserD. Customer Community Plus Login User
Click for Answer
A. Partner Community UserD. Customer Community Plus Login User
Answer Description Explanation : To support the sharing requirement of using advanced sharing rules for the
custom object, CK should grant two user license types to customers: Partner Community
User and Customer Community Plus Login User. These license types allow customers to
access custom objects and a subset of standard CRM objects, such as accounts, contacts, cases, and dashboards. These license types also support advanced sharing features, such
as role hierarchy, sharing rules, manual sharing, and Apex sharing.
Question # 7 Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The
Number of Partner Roles is set to two with the roles defined as Partner Manager and
partner user.
If CK has a Partner user at a child account that creates a case, who will have access? A. The Partner user who created the case those in the Partner Manager role above them,
and those in the Partner manager role in the Partner accountB. The Partner user who created the case, their peers in the Partner user role, those in the
Partner manager role above them, those in the Partner user role in the partner account,
and those in the partner Manager role in the parent account.C. The partner user who created the case, their peers in the partner user role, those in the
partner Manager role above them, and those in the Partner Manager role in the parent
account.D. The partner User who created the case, those in the partner Manger role above them,
those in the Partner user role in the parentaccount, and those in the partner manager role
in the parent account.
Click for Answer
B. The Partner user who created the case, their peers in the Partner user role, those in the
Partner manager role above them, those in the Partner user role in the partner account,
and those in the partner Manager role in the parent account.
Answer Description Explanation : The members that will be able to see the Rich Content Editor component are
those that are part of both the New York City audience and the Legal Department
audience. Audience targeting is a feature that allows you to display pages and components
to certain users based on their assigned audience. An audience is a group of users who
share common attributes, such as profile, location, or language. When you assign an
audience to a page or a component, only the users who belong to that audience can see it.
If you assign multiple audiences to a page or a component, only the users who belong to all
of those audiences can see it.
Question # 8 Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site
has been activated and the contacts have been enabled as customer users. However,
none of the users received their login credentials in an email.
What caused this issue? A. The sender's email address was changed while it was pending verificationB. The welcome emails were not enabled for the site.C. The sender's email address was changed and not verified.D. The roles were not enabled for the users.
Click for Answer
C. The sender's email address was changed and not verified.
Answer Description Explanation : One possible cause of this issue is that the sender’s email address was
changed and not verified. The sender’s email address is the email address that appears as
the sender of the welcome emails to the customer users. If the sender’s email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification
is not completed, the welcome emails will not be sent.
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