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Education-Cloud-Consultant Practice Questions

Question # 1

A university plans to implement Advisor Link for approximately 90,000 students. The
university needs to populate data from the student information system (SIS) to Salesforce.
The data exported from SIS needs to be automatically modified to correspond to values in
Salesforce.
Which integration approach should the consultant recommend?

A.

Lightning Connect

B.

Salesforce Data Import Wizard

C.

ETL tool

D.

Salesforce Data Loader



C.

ETL tool



Question # 2
University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, and its company Contacts, Leads, Opportunities, and Activities. Which solution should the consultant recommend?
A. Sales Cloud
B. Heroku
C. Education Data Architecture
D. Financial Services Cloud


A. Sales Cloud


Question # 3
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria. Which solution should a consultant recommend?
A. Account Engagement
B. Salesforce Engage
C. Salesforce Inbox


C. Salesforce Inbox

Explanation: Salesforce Inbox is a solution that a consultant can recommend to major gift officers who want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria. Salesforce Inbox integrates email and calendar with Salesforce, allowing users to track email opens, clicks, and replies, sync events and tasks, and create and update records from their inbox. Salesforce Inbox also supports Einstein Activity Capture, which automatically logs email and calendar activity to the relevant records in Salesforce, and Einstein Lead Scoring, which assigns a score to each lead based on their profile and behavior2.
Salesforce Inbox can help major gift officers save time, increase productivity, and focus on the most promising prospects.
Account Engagement and Salesforce Engage are not valid solutions for this scenario. Account Engagement is a feature of Education Cloud that allows users to score and grade accounts based on their engagement and fit with the institution3. However, Account Engagement does not support mass email or automation of donor prospect prioritization. Salesforce Engage is a feature of Pardot that allows users to send personalized emails to prospects and track their interactions4. However, Salesforce Engage is not designed for nonprofit or education use cases, and it requires a Pardot license.

Question # 4
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
A. Projects are required to have at least one Salesforce staff person on the project team.
B. Projects use Cumulus CI for continuous integration and deployment.
C. Projects must be compatible with the Education Data Architecture (EDA).


B. Projects use Cumulus CI for continuous integration and deployment.


Question # 5

The director of retention wants to use Advisor Link to track early alerts, help students
schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.

A.

Person Accounts

B.

Customer Community Plus

C.

Lightning Scheduler

D.

Education Data Architectu



B.

Customer Community Plus


D.

Education Data Architectu



Question # 6
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?
A. Use the Behavior Response object.
B. Leverage the Attribute object.
C. Configure a custom object.
D. Create custom fields on the Contact object.


B. Leverage the Attribute object.

Explanation: The consultant should design the Salesforce environment to meet the requirement of tracking accommodations made for students’ disability and accessibility needs by leveraging the Attribute object. The Attribute object is an object in EDA that allows users to store information about a Contact’s characteristics, preferences, or needs, such as language, ethnicity, or disability. The consultant can leverage the Attribute object to track accommodations made for students’ disability and accessibility needs by creating Attribute records for each student and associating them with their Contact records. Using the Behavior Response object, configuring a custom object, or creating custom fields on the Contact object are not ways to design the Salesforce environment to meet the requirement of tracking accommodations made for students’ disability and accessibility needs.

Question # 7
A system admin plans to load data into Salesforce in the following order. Team, Course, Course offering, and Account.
What should the consultant discuss with the system admin?
A. Account is a required field for Team.
B. There is a risk of account data skew.
C. There is a risk of lookup data skew.


C. There is a risk of lookup data skew.

Explanation: There is a risk of lookup data skew when loading data into Salesforce in the order of Team, Course, Course Offering, and Account, because the Team object has a lookup relationship to the Account object, and many Team records may reference the same Account record. This can cause performance issues when querying or updating the data. Account is not a required field for Team, and there is no risk of account data skew, which occurs when a single user owns a large number of Account records.

Question # 8
The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students’ employers to the standard Account field in Salesforce.
Which action should the consultant recommend instead?
A. Populate the employer Affiliation record in the Primary Business Organization field.
B. Select Administrative as the Default Account Model in EDA Settings.
C. Select Organization as the Default Account Model in EDA Settings.


A. Populate the employer Affiliation record in the Primary Business Organization field.


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Salesforce Education-Cloud-Consultant Exam Dumps

Exam Name: Salesforce Certified Education Cloud Consultant Exam (SU24)
Certification Name: Salesforce Consultant

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