Question # 1 A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?
A. Use a third-party testing automation tool.B. Develop a Performance Testing Strategy.C. Log a case with Salesforce Support to increase limits.
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B. Develop a Performance Testing Strategy.Question # 2 An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce. A. Academic programB. pathwaysC. Affiliation
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B. pathways
Answer Description Explanation: The consultant should recommend Pathways for the academic advisor to review the classes associated with the student’s course of study and ensure the student is on track for graduation. Pathways allow advisors to create and monitor academic plans for students based on their program requirements and course offerings. Academic Program is an object that defines the program of study that a student is enrolled in, but it does not show the classes or progress. Affiliation is an object that tracks the relationship between a Contact and an Account, such as a student and a school, but it does not show the classes or progress.
Question # 3 A university using the Education Data Architecture (EDA) finds that some addresses in the system have minor data entry errors that need to be corrected. The university wants to ensure that the system to existing rather than creating new address records. A. Check the Do Not Update before saving theB. Enable the EDA Setting for Simple Address Change Treated as Update.C. Check the Disable Error Handling setting in EDA System Settings.D. Disable Multi-Addresses in EDA Account and Contact Settings.
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B. Enable the EDA Setting for Simple Address Change Treated as Update.
Answer Description Explanation: According to the Salesforce Education Cloud Consultant documents, the EDA Setting for Simple Address Change Treated as Update allows the system to update existing address records when a user makes a minor change to an address, such as correcting a typo or adding an apartment number. This prevents the creation of duplicate address records and ensures data quality. If this setting is disabled, the system will create a new address record whenever an address is changed, even if the change is
minor.
Question # 4 Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should a consultant recommend?
A. Account EngagementB. Salesforce EngageC. Salesforce Inbox
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C. Salesforce Inbox
Answer Description Explanation: Salesforce Inbox is a solution that a consultant can recommend to major gift officers who want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria. Salesforce Inbox integrates email and calendar with Salesforce, allowing users to track email opens, clicks, and replies, sync events and tasks, and create and update records from their
inbox. Salesforce Inbox also supports Einstein Activity Capture, which automatically logs email and calendar activity to the relevant records in Salesforce, and Einstein Lead Scoring, which assigns a score to each lead based on their profile and behavior2.
Question # 5 University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth). A. Campaign Member StatusB. Salesforce InboxC. Campaign Influence
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A. Campaign Member Status
Answer Description Explanation: The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members.
Question # 6 An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record. A. AccountsB. RelationshipsC. Affiliations
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B. Relationships
Answer Description Explanation: The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA. The Relationships object is an object in EDA that allows users to store information about how two Contacts are related to each other, such as parent-child, sibling, or spouse. The Relationships object can cause record locking and sharing performance issues in a Salesforce org with EDA if there are too many child records associated to a single parent record, such as a Contact with many Relationships or Affiliations. The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA by checking if there are any data skew or ownership skew issues and applying best practices to resolve them. Accounts or Affiliations are not objects that the consultant should review first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA.
Question # 7 The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students’ employers to the standard Account field in Salesforce. A. Populate the employer Affiliation record in the Primary Business Organization field.B. Select Administrative as the Default Account Model in EDA Settings.C. Select Organization as the Default Account Model in EDA Settings.
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A. Populate the employer Affiliation record in the Primary Business Organization field.Question # 8 A university's strategic goal is to improve its MBA program rankings. A data point that
A. Leverage Advisor Link to advise them on the application yield.
B. Use Education Cloud to replicate the current systems and processes.
C. Implement Marketing Cloud to manage recruitment campaigns.
D. Implement Pardot Lead Scoring to find well qualified students
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C. Implement Marketing Cloud to manage recruitment campaigns.
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