Question # 1 Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performanceB. Migrating millions of records will cause Order Management to fail during processing due to large volumeC. Migrating millions of records may reduce query performance due to large data volumesD. This would require migrating all products sold within last 5 years, including those that are no longer sold.E. Migrating Assets instead of orders would provide more business Value.
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A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performanceC. Migrating millions of records may reduce query performance due to large data volumesD. This would require migrating all products sold within last 5 years, including those that are no longer sold.
Answer Description Explanation: When considering migrating millions of orders, consultants should be aware
of potential impacts on system performance (C) and the necessity of including all relevant products in the migration (D). While Salesforce can handle large data volumes, it's crucial to coordinate with Salesforce support (A) to ensure system stability and performance during extensive data migrations. Migrating assets might provide more business value (E), but this depends on the specific business needs and data relevance.
Question # 2 UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa
Which three are the key offering provided by the change of plan feature in communication cloud. A. History of subscription updates and traceabilityB. Supported by digital commerce APIC. Service ContinuityD. Migrating in/out from bundle offerE. Customer can choose their plan from all pricing books.
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A. History of subscription updates and traceabilityC. Service ContinuityD. Migrating in/out from bundle offer
Answer Description Explanation:
Question # 3 UC uses communication cloud but their legacy system has a large products module on a
per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog
What are the three options should consultant configure to meet this requirement A. FieldsB. Calculation MatrixC. Price listsD. AttributeE. Pricing plan
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A. FieldsD. AttributeE. Pricing plan
Answer Description Explanation: To rationalize a large product catalog from a SKU-based system, consultants
should consider configuring Fields (A) to capture essential product information, Attributes
(D) to define product characteristics, and Pricing Plans (E) to manage pricing strategies.
These configurations support the creation of a more streamlined and manageable product
catalog within Salesforce Communication Cloud by allowing for the consolidation of similar
products and the flexible definition of product offerings.
Question # 4 ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this? A. Enterprise Sales ManagementB. Assets based orderingC. Mobile subscription ManagementD. Digital commerce
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D. Digital commerce
Answer Description Explanation: To offer a self-service portal for B2C customers to browse and order from the product catalog, Salesforce Industries' Digital Commerce solution is the most suitable (D). This solution is designed to enable customer-facing digital experiences, allowing customers to explore products, configure offerings, and place orders directly through an online portal.
Question # 5 ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio? A. Enterprise sales managementB. Subscriber lifecycle managementC. Advertising sales managementD. Multiple subscription management
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A. Enterprise sales management
Answer Description Explanation:
Question # 6 UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement. A. Create one decomposition relationship each from all commercial offerings to the same technical productB. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order itemC. Create one decomposition relationship each via one parent class product from all commercial offeringsD. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
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A. Create one decomposition relationship each from all commercial offerings to the same technical product
Answer Description Explanation:
Question # 7 Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration? A. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, AssetsB. Users, Consumer Account, Billing Account, Service Account, Contacts, AssetsC. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, AssetsD. User, Person Account, Billing Account, Service Account, Contacts, Assets.
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D. User, Person Account, Billing Account, Service Account, Contacts, Assets.
Answer Description Explanation:
Question # 8 Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance? A. Implement the router condition logic in the integration layer as callout taskB. Map all relevant information to the Customer Facing Service (CFS)C. Use action type from fulfillment request lines in the callout condition taskD. Implement the router condition logic within decomposition layer with more conditions.E. Use the Action type from Order items to the Decomposition Relationship Conditions.
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A. Implement the router condition logic in the integration layer as callout taskB. Map all relevant information to the Customer Facing Service (CFS)E. Use the Action type from Order items to the Decomposition Relationship Conditions.
Answer Description Explanation:
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