Question # 1 UC is communications service provider using communication cloud. UC have one callout to
the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to globalB. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to orderC. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line itemD. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
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A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
Answer Description Explanation: To meet the requirement of one callout to the activation system per mobile
service followed by a callout to the billing system per item, configuring an orchestration plan with two orchestration items and an orchestration dependency (A) is recommended. This setup ensures that the activation process is completed before billing information is processed, maintaining the correct order of operations.
Question # 2 ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio? A. Enterprise sales managementB. Subscriber lifecycle managementC. Advertising sales managementD. Multiple subscription management
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A. Enterprise sales management
Answer Description Explanation:
Question # 3 T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation. A. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to websiteB. Manage product catalog in communication cloud and periodically synchronize the web channels automaticallyC. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.D. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
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C. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
Answer Description Explanation:
Question # 4 Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC’s website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement? A. DiscountB. PromotionsC. Time PlanD. Offering
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B. Promotions
Answer Description Explanation: For introducing a limited-time offer with a 10% discount for three months, configuring Promotions (B) in Salesforce Communications Cloud is the most appropriate solution. Promotions allow for the creation of time-bound offers that can be applied automatically or manually to applicable orders, providing flexibility and control over discount application.
Question # 5 Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV’s attribute to be changes to gold if account’s SLA field value is ‘Gold’. What solution does consultant recommend to achieve the requirement? A. Advance RulesB. Attribute RulesC. Context RulesD. Compatibility Rules
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C. Context Rules
Answer Description Explanation:
Question # 6 ABC cloud currently using communication cloud’s order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud’s architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose? A. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequenceB. Configure single synchronous callout task and push the entire payload for Apigee to split
into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.C. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.D. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
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C. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
Answer Description Explanation: When integrating with a billing system that requires a series of callouts via a
middleware layer like Apigee, configuring a single synchronous callout task to send the entire payload to Apigee (C) is efficient. Apigee can then manage the series of calls, and Salesforce Industries OM can handle asynchronous responses from Apigee regarding the order submission result through a configured Push Event. This setup ensures seamless integration and orchestration between Salesforce, Apigee, and the billing system.
Question # 7 Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements: A. Split the order into multiple order and group order items based on the service locationB. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of themC. Use the CPQ multisite feature and group the service locations and create orders for each groupD. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
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A. Split the order into multiple order and group order items based on the service locationB. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of themD. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
Answer Description Explanation:
For UC's requirement to group products during decomposition based on location and send codes to the billing system, splitting the order into multiple orders based on service location (A), creating a unique decomposition for each service with its own fulfillment request and callout task (B), and creating an orchestration scenario for each grouped order item after splitting the order (D) are recommended steps. This approach ensures that products are grouped and processed according to location, allowing for efficient and accurate billing system integration.
Question # 8 Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution? A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manuallyB. Use the integration procedure to manage the various task that technician need to undertakeC. Use data raptor to assist with integration and introduce several manual task into the flow.D. Use call out to fully automate the flow so that no manual steps are required
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A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
Answer Description Explanation:
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